North Carolina Concierge Service Survives and Thrives with CDFI Support
Client: Tina Travis, owner of Errand Girl
Client Location: Durham, NC
CDFI: Carolina Small Business Development Fund (CSBDF)
CDFI Service Area: NC, SC
Financing and technical assistance, with support from Wells Fargo Diverse Community Capital Program
Errand Girl is a Durham-based concierge service owned by Tina Travis. When Tina needed support sustaining her business during the hardest months of COVID-19, she turned to Carolina Small Business Development Fund (CSBDF). Errand Girl was able to obtain financing through CSBDF’s Durham Loan Program, a pandemic recovery initiative launched in conjunction with the City of Durham. In addition, she received a rapid recovery loan through the North Carolina Rapid Recovery Program, a statewide CDFI initiative.
Research shows a holistic approach to small business assistance is key for entrepreneurial success. With support from the Wells Fargo Diverse Community Capital initiative, CSBDF’s underwriting and business solutions staff were proud to work extensively with Travis both before and after her loans were issued to make sure Errand Girl had all the resources it needed to survive and thrive.
“In this uncharted atmosphere, it was refreshing to work with the CSBDF team,” Travis says. “I felt the staff had a true sense of what businesses were going through… I felt like I was in a trusted set of hands. You are saving the hopes and dreams of business owners.”
Learn more about the entrepreneurial spirit of Errand Girl chronicled on NPR’s Marketplace!