Business / Community Outreach and Development Representative

Background

Concord Federal Credit Union is a community-based credit union that has been servicing Brooklyn residents and their banking needs for over 70 years.

Summary

Job Description:

Concord Federal Credit Union (CFCU) is looking for a passionate and results-driven Independent Contractor to serve as the Community Development and Outreach Director. This role is vital for building and nurturing relationships with community organizations, businesses, and individuals to elevate CFCU’s profile, grow its membership base, and expand its loan portfolios.

Reporting directly to the CEO, the Independent Contractor will collaborate closely with staff and the Board of Directors to execute effective public relations strategies, aiming to enhance CFCU’s Field of Membership (FOM), recruit new members, and increase loan portfolios, thereby driving financial growth for the credit union. The contractor will also lead the board’s marketing and new products committee.

Responsibilities

• Develop and sustain strong relationships with community organizations, businesses, and individuals to promote CFCU.
• Design and implement public relations and outreach strategies to boost CFCU’s visibility and growth.
• Expand CFCU’s Field of Membership (FOM) by actively recruiting new members.
• Increase CFCU’s loan portfolios by identifying and attracting new borrowers.
• Lead and facilitate the board’s marketing and new products committee to align marketing efforts with organizational goals.
• Plan, organize, and host events aimed at marketing CFCU’s products and services to potential members, businesses, and community organizations.
• Analyze market trends and community needs to identify opportunities for growth and development.
• Monitor and report on outreach activities, providing insights and recommendations for continuous improvement. Education Requirements:
• High School degree required; some college preferred
• College degree in business administration, community development, marketing, or a related field is highly desirable.
• Certified Credit Union Financial Counselor (CCUFC) certification is a plus.
• Knowledge of federal credit union regulations and compliance requirements is preferred but not mandatory. ‘

Requirements

Experience:

• Minimum of five years of experience in business and community development, sales, and/or marketing.
• Demonstrated success in meeting performance targets such as recruitment or sales goals.
• Experience in conference development, event planning, and public speaking.
• Strong understanding of the Central Brooklyn community and its financial education needs. Deliverables:
• Recruit new organizations and businesses into the CU Field of Membership, targeting a minimum of 5 new organizations/businesses monthly.
• Recruit at least 50 new CU members monthly.
• Recruit a minimum of 20 potential new loan borrowers monthly.
• Develop and host at least 2 events monthly to market CU’s products and services to potential members, businesses, and community organizations.
• Provide monthly reports on outreach activities, highlighting successes, challenges, and areas for improvement. Skills:
• Highly goal-oriented with exceptional multitasking abilities.
• Strong networking and relationship-building skills.
• Excellent communication, marketing, and project/event management skills.
• Ability to work independently while effectively collaborating with a team.
• Proficient in using CRM software and other digital tools for tracking outreach activities and managing relationships.
• Creative thinker with the ability to develop innovative outreach strategies.

Compensation and Benefits

This is a contract position with performance-based compensation. Specific terms, including base rate and performance incentives, will be discussed during the interview process.

How to Apply

Interested candidates should submit their resume, a cover letter detailing their relevant experience, and a brief proposal outlining their approach to community development and outreach for CFCU to [email protected].