Chief Program Officer

Company: Mountain Association

Locations: Berea, KY; Hazard, KY; Lexington, KY; Prestonsburg, KY

Job Function: Other


Background

The Mountain Association is a nonprofit, established in 1976, that invests in people and places in Eastern Kentucky to advance a just transition to a new economy that is more diverse, sustainable, equitable and resilient.We serve this mission in a number of ways. Our Lending team offers loans to existing and startup businesses and organizations. Because we are a Community Development Financial Institution and a nonprofit, we can offer greater flexibility and lend to those who may not otherwise qualify. Unlike most traditional lenders, we offer flexible payment schedules and a variety of other services.

Our Business Support program connects business owners and nonprofit leaders to consultants who can help them succeed – from website development to social media marketing, and more.

Our Energy experts help businesses, organizations and public agencies find much-needed energy savings. We do this through utility bill analysis, on-site energy efficiency and solar assessments, grant application support, and financing.

We also engage in research, communications and advocacy for policy and narrative change, and work with partners on a variety of projects to demonstrate what’s possible in Eastern Kentucky.

Summary

The Chief Program Office (CPO) is responsible for overseeing the organization’s external programs and initiatives to implement a comprehensive set of program strategies that align with Mountain Association’s mission and advance the goals of our Five-Year Plan. With strong commitment and adherence to outcomes and compliance, the CPO works continuously to assess and review program processes and results, ensuring they are consistent with the needs and interests of the organization. 

The search committee will begin reviewing applications after October 1, 2024. This position will be posted until it is filled with an anticipated start date in January 2025. 

Responsibilities

Essential Functions & Anticipated Percentage of Time: 

  1. Program Leadership and Management 

40% 

  • Provides participatory leadership and support to program directors. 

  • Participates in team meetings and activities. 

  • Works with program directors and teams to ensure effective cross-program communication, collaboration and coordination. 

  • Establishes priorities and boundaries that balance the ability to respond to opportunities with the limitations of organizational capacity.  

  • Works with the Lending Director to support the effective utilization of Mountain Association’s capital resources while also recognizing the specific roles of the President and the Chief Financial Officer related to lending. 

  • Assists team leads in developing and maintaining strong team dynamics.  

  • Oversees performance reviews of program directors and their teams.  

  • Establishes systems to ensure program continuity in times of team lead absence or other interruptions to staff capacity. 

  • Ensures all program activities operate consistently and ethically within the mission and values of Mountain Association. 

  • Oversees annual program team work planning to ensure alignment with organizational priorities and to optimize synergies across programs. 

  • Support supervisors in their professional development, including strengthening supervisory skills and developing learning plans that advance professional goals.  

      2. Implement and Oversee Programmatic Effectiveness 

 40% 

  • Oversees programmatic workflows, providing guidance for planning and process improvement. 

  • Oversees elements of the Mountain Association Change Management Process to ensure that new programmatic work has a clear plan, built-in assessment, and defined decision points for continuation.  

  • Works with Chief Operating Officer, Chief Advancement Officer, and team leads to develop assessments and identify metrics to track outcomes for programmatic teams. 

  • Works with team leads to ensure that teams actively solicit and incorporate feedback received from partners, allies and clients, and that requirements for participation in our programs do not create barriers for underserved people and communities.  

  • Collaborates with the Chief Financial Officer and team leads to develop program budgets and track expenditures. 

  • Oversees team compliance with program contracts and partnership agreements. 

      3. Participate in Fundraising, Reporting and Communications 

 10% 

  • Collaborates with Chief Advancement Officer and team leads to develop fundraising proposals. 

  • Collaborates with Fundraising and Finance Teams to ensure each program team’s work plan aligns with funder commitments and budgets. 

  • Ensures teams generate required outcomes and meet reporting and compliance requirements. 

  • Works with Communications Manager, Outreach Specialist and team leads to ensure Mountain Association’s programs are clearly communicated. 

      4. Other/General 

 10% 

  • As a member of the Executive Council, attends to organization-wide direction setting and problem solving, including organizational risk and financial management. 

  • Engages with and participates in the Mountain Association’s journey to increase diversity, equity, and inclusion both in our workplace and our work. 

  • Participates in Mountain Association programs and training programs as required. 

  • Performs all other duties, as assigned. 

  • Practices safety in all aspects of the job. 

  • Participates in the strategic planning process and implements the plan as it relates to this role.  

  • Provides courteous, professional services to clients and presents a positive image of Mountain Association. 

Requirements

Qualifications

  • This position requires seven (7) years of relevant experience, preferably in organizational leadership, community development or related fields. Within the seven years of required experience, the successful candidate will have a minimum of four (4) years of demonstrated supervisory experience, leading teams and programs, navigating personnel matters and performing annual reviews.
  • A bachelor degree in a related field; experience can substitute for education. 

Critical Skills:

Confidentiality and professional discretion. Strong administrative skills. Able to manage workload, including organizing and prioritizing tasks and time, meeting deadlines, and performing responsibilities efficiently and in a timely manner. Able to juggle multiple requests and meet multiple deadlines. High detail orientation and accuracy. Proactive in anticipating and alerting others to problems with projects or processes. Strong interpersonal skills; can effectively communicate with a variety of individuals from diverse backgrounds, both internally and externally. Able to work well as part of a team. Comprehensive understanding of state and federal regulations regarding compliance as it applies to the position. Ability to problem-solve, analyze and conduct research. Excellent writing and oral communication skills. Familiarity with grant processes and compliance. Knowledge of the Appalachian region and deep understanding of the Mountain Association’s analysis, approach and work.  

This position will require day travel and occasional overnight stays within Eastern Kentucky. Occasional regional or national travel may be required.  

Compensation and Benefits

Salary: $83,394 minimum – $92,660 midpoint – $108,412 maximum

Benefits details here: https://mtassociation.org/careers/

How to Apply

Apply via https://mtassociation.org/careers/