Director, Lending Operations & CCO

Background

About NCRC

The National Community Reinvestment Coalition is a network of organizations and individuals dedicated to creating a nation that not only promises but delivers opportunities for all Americans to build wealth and live well. We work with community leaders, policymakers and institutions to advance solutions and build the will to solve America’s persistent racial and socio-economic wealth, income and opportunity divides, and to make a Just Economy a national priority and a local reality. This vision is the foundation of the Just Economy Pledge.

NCRC’s unique mix of research, investigations, investments, media, grant-making, training, advocacy, litigation, lending, convening and facilitation strengthens communities of historic disinvestment, expands economic mobility, holds public and private institutions accountable for their impacts, and informs local and national leaders, policymakers and the private sector.

Established in 2007 and certified by the U.S. Treasury as a Community Development Financial Institution (CDFI) in 2012, NCRC Community Development Fund (NCRC CDF) is a 501(c)3 whose mission is to help bridge the racial wealth divide in America’s underserved communities. NCRC CDF is a subsidiary of the National Community Reinvestment Coalition (NCRC).

NCRC CDF invests in affordable housing development and provides access to capital and business support services nationwide. We leverage our cultural competencies in support of small business sustainability and access to affordable housing across the country with an emphasis on Black, Latino, and low-income communities.

Summary

Position Overview

Reporting to the Executive Director, NCRC CDF, the Director will be responsible for overseeing the day-to-day lending operations, managing the lending sales team, and ensuring compliance with regulatory requirements. This individual will manage and lead by example all aspects of the lending process from pipeline acquisition, application to final approval and closing, loan servicing, portfolio quality management and collections. The Director will hire and train employees to ensure that they provide adequate client services, follow lending regulations, and meet sales goals. This role requires a strong understanding of the SBA credit policy, lending processes and underwriting.  The Director will have an ancillary role as Chief Credit Officer.

Location

This position is based in Washington, DC near McPherson Square Metro as part of a hybrid environment with Tuesdays, Thursdays, and sometimes Wednesdays in the office.

Responsibilities

• Lead generation and new pipeline acquisition
• Monitor daily production to ensure that all tasks are completed within prescribed service level agreements
• Ensure compliance with SBA regulations, policies and procedures
• Underwrite, close, and fund SBA and commercial loans
• Obtain and maintain required collateral insurance documentation
• Ensure consistency of UCC filing on lien positions
• Receive loan payments and allocate participation payments, as necessary
• Function as the primary contact for SBA loan servicing requests related to loan history, payment applications, payoffs, transfers, stop payments, wires, etc.
• Weekly review of portfolio performance and updating risk ratings to determine loss loan reserve amounts
• Managing collection activities to ensure a high level of portfolio performance, and conducting workouts and modifications per the loan and credit policies
• Set departmental goals that are measurable in terms of improved productivity, expense control, and operating efficiency
• Prepare management reports which communicate the effectiveness of the department in terms of volumes processed, pull-through efficiency, portfolio quality and risk measurement.
• Support and participate in the planning and executing the company’s annual conference and other key events.

Requirements

Qualifications

• 5+ years of experience with SBA, commercial lending, credit underwriting, loan servicing, and portfolio management
• Experience in the financial industry or community development sector
• Experience working with diverse communities and understanding equity and inclusion
• Bachelor’s degree in business, finance, or a related field preferred; or equivalent combination of education and experience
• Understanding of basic financial principles and credit underwriting processes
• Knowledge of federal, state, and local regulatory requirements
• Ability to maintain confidentiality
• Strong analytical skills and attention to detail
• Excellent communication and negotiation skills
• Ability to multitask and work under pressure to meet strict deadlines
• Ability to work independently and collaboratively with other NCRC departments and business lines
• Demonstrated proficiency with loan origination software, underwriting and financial spreading software, loan servicing software, SBA systems, third-party due diligence systems for credit, OFAC, as necessary, Microsoft Office (Excel, Outlook)

Knowledge, Skills, and Attributes

• Communication: Demonstrated ability to communicate effectively both verbally and in writing
• Writing: Exceptional written skills, including the ability to write content, including articles, white papers, blog posts, and social posts, and to manage professional correspondence with third parties
• Organization: Adept at creating and implementing systems for organization, both individually and departmentally
• Initiative: Demonstrated a sense of personal initiative with a willingness to anticipate the needs of ED and department
• Prioritization: Ability to be flexible, transition, and re-prioritize based on the needs of the day while maintaining a big-picture view

Compensation and Benefits

Salary Range:
$120,000.00 To 140,000.00 Annually

How to Apply

Interested applicants may submit their cover letter and resume online at https://ncrc.org/careers/. No phone calls/emails, please.

NCRC IS AN EQUAL-OPPORTUNITY EMPLOYER.  

EEO/AA  

M/F/D/V