Portfolio Manager

Background

NewTown Macon, a 501(c)3 non-profit organization, is the driving force behind revitalization in downtown Macon. NewTown is one of the most dynamic, comprehensive, and innovative revitalization nonprofits in the country. Formed in 1996, NewTown has leveraged more than $950 million of investment in the urban core during its existence and received the 2024 Great American Main Street Award from Main Street America. NewTown’s mission is to “invest time, resources, and money into local people and businesses to revitalize downtown Macon.”

To fulfill our mission, NewTown Macon provides lending and training programs for local entrepreneurs and developers through subsidiary, NewTown Loans, central Georgia’s first and only Community Development Financial Institution (CDFI), designated by the United States Treasury. We currently manage a $14.4 million loan portfolio, including a high percentage of entrepreneurs of color and projects fully or partially owned by women. NewTown is poised to significantly grow our lending activity over the next five years by serving residents of low-income investment areas in Macon-Bibb and our Black entrepreneur community through education, coaching, and financial resources.

To learn more about NewTown Macon and the loan program, visit www.newtownmacon.com.

Summary

NewTown Macon’s Portfolio Manager will be responsible for monitoring the health of the overall loan portfolio, administering all loan payment servicing, analyzing portfolio trends, engaging with clients on annual reviews and repayment plans (as needed), completing routine portfolio reports and providing additional support needs when necessary.

Responsibilities

The essential responsibilities of the Portfolio Manager include:

• Conduct portfolio oversight activities to ensure strong portfolio performance and proactive risk management;
• Execute regular portfolio monitoring and review to include annual client reviews and scheduling site visits as needed;
• Analyze portfolio trends and identify portfolio vulnerabilities by interpreting data on payment trends, client financials, and other factors affecting the portfolio;
• Manage the collections process to include coordinating with clients on needed technical assistance, negotiating payment changes, and evaluating records of delinquent loans to recommend loan modifications based on clients’ financial capacity;
• Manage the loan payment process to include posting monthly loan payments according to internal procedures;
• Maintain the loan servicing system using cloud-based loan servicing software (Downhome Loans);
• Review and process loan disbursement requests;
• Prepare and present monthly oral and written reports on portfolio trends; and,
• Collect and maintain impact data on loan clients.

The NewTown Loans staff is a four-person CDFI team that works closely with the 10+-person NewTown Macon team. Each team member manages their own time independently within their area of responsibility. Team members must be self-motivated problem solvers and must deploy their skills and abilities to bolster their colleagues, contribute to the success of the organization, reach lending goals, and fulfill our mission. Because the staff is small, tasks and projects shift across job descriptions fluidly as we encounter new opportunities and challenges and play to the strengths and interests of our team members. This role does not have any supervising responsibilities and reports to the Vice President for Community Development.

Requirements

Required Qualifications:

• Training, certificate, degree, or two to four years of experience in CDFI industry, loan servicing, portfolio management, audit, finance, lending, and/or other closely related fields
• Commitment to community development and downtown revitalization
• Proficiency in MS Office with expertise in MS Excel
• Superior analytical and organizational skills with attention to detail
• Strong interpersonal skills, including conflict resolution
• Ability to work well with diverse constituents
• Ability to maintain strict confidentiality

Preferred Qualifications: 

• Bachelor’s degree in business, accounting, finance, entrepreneurship, or a closely related field or comparable three to five years of work experience
• Customer service experience
• Demonstrated experience in financial statement analysis
• Proficiency or experience with loan servicing software
• Proficiency or experience with QuickBooks Online or similar cloud-based accounting software

Compensation and Benefits

Salary: $60,000 per annum, paid twice a month

Benefits: 14 paid holidays, 21 PTO days (with 1 day added annually), paid family and medical leave, one optional work-from-home day each week, deeply subsidized team member and dependent health insurance coverage, short- and long-term disability, up to 8% retirement match 401k, cell phone, and opportunities for professional development and certification

How to Apply

To apply for this position, please email a cover letter, resume, and contact information for three references to [email protected]  before the application deadline of Monday, September 23 by 5:00 PM.