Industry Job Bank

  • Make an impact and join the opportunity finance field.

The track record of today’s opportunity finance industry is impressive. All financing directly benefits low-income and low-wealth people to increase access to homeownership opportunities, affordable rental housing, thriving small businesses, and critical services such as childcare, healthcare, and education.

Do you want to develop innovative strategies? Combine your business acumen with an unwavering dedication to making a difference in people’s lives? Change the rules of financing? Make your impact and join the opportunity finance field.

To submit a job listing, please use our online form. To edit or remove a posting please contact info@ofn.orgSubmissions will be reviewed and posted within 1 business day to ensure relevancy to the industry.

If you are looking for internships please visit our CDFI Industry Internship Bank.

President/CEO HCDC
Cincinnati, OH
Job Function: Administrative/Operations/IT
Posted: December 8, 2017

Background:

Established in 1983, HCDC, Inc., (formerly Hamilton County Development Co. Inc.), is a non-profit organization that helps build businesses and promote job creation in three ways: businesses incubation, business lending, and economic development services. Born out of a need to create jobs to counter a shrinking manufacturing sector, HCDC has nurtured over 300 entrepreneurial ventures, financed over $1 billion in projects and helped attract and create tens of thousands of local jobs.  Here’s how they do it:

  1. HCDC Business Lending– HCDC finances the expansions of growing businesses through the SBA 504 loan program and other long-term, fixed-rate financing tools used to purchase real estate and equipment while retaining critical working capital (https://hcdc.com/financing/).
  2. HCDC Business Incubation– HCDC’s top-rated business incubator at the Business Center helps entrepreneurs launch innovative and scalable businesses through intensive business coaching, programming, connections, and flexible work environments in one of the largest and longest-running incubators in the Midwest (https://hcdc.com/incubation/).
  3. HCDC Economic Development– HCDC strengthens communities by retaining, expanding, and attracting businesses to Hamilton County, Ohio with financing, incentives, and expert technical assistance (https://hcdc.com/development/).

These three program areas foster business growth by financing business expansions, supporting further community investment, and providing assistance to entrepreneurs. As a not-for-profit economic development company, HCDC’s mission is to be a driving force behind business development.

Position Summary:

  • See your efforts have a direct impact on the economic health and growth of the community
  • Provide economic resources and support for entrepreneurs from diverse backgrounds
  • Work collaboratively with a passionate group of staff members, Board members and partner agencies
  • Help reinforce and advance the organization’s reputation as a leader and innovator in its field
  • Pave the way for the next phase of community growth and impact

Responsibilities:

Reporting directly to a Board of Directors comprised of community business leaders, the President and CEO will:

Provide Strategic Leadership

  • Lead the planning, development, implementation, and evaluation of the organization’s strategies, programs, and policies
  • Evaluate the impact of new programs, strategies, and regulatory actions; report findings and recommendations to the Board of Directors 
  • Maintain in-depth understanding of the legal and political climate associated with economic development in general and within the community to ensure that programs remain relevant and competitive

Ensure Financial Strength

  • Oversee the financial health of the organization including developing long and short range financial plans, monitoring the budget, and ensuring sound financial controls are in place
  • Set financial priorities accurately to ensure the organization operates in a manner that supports the needs of the programs and staff

Cultivate Board Engagement

  • Build a diverse and inclusive Board of Directors that is committed and willing to leverage its influence to achieve HCDC’s mission 
  • Create a strong and transparent working relationship with the Board to ensure open communication relative to all aspects of the organization
  • Direct preparation of annual reports, minutes of Membership meetings, Board of Directors meetings, Executive Committee meetings and agency reports 

Provide Team Management and Development

  • Provide strong leadership and direction to all managers to ensure continued development of a professional and effective organization 
  • Provide oversight of staffing, personnel policies, and performance management, including annual reviews; lead and guide staff in performance of duties to promote cooperation and teamwork
  • Develop and enhance, implement and enforce policies and procedures to improve the overall operation and effectiveness of the organization
  • Establish and promote a high level of professional and ethical standards within the organization

Be the Face of the Organization

  • Represent HCDC at various business and community events; participate on panels; deliver speeches/presentations, and promote HCDC as thought leaders in the field
  • Develop and maintain strong working relationships with local, state and federal agencies, elected officials, and strategic partners to promote economic growth in the region in accordance with HCDC’s program initiatives and goals
  • Actively participate in trade association conferences, seminars, training and other events to build a diverse network and stay abreast of new programs and opportunities for growth

Build the HCDC Brand

  • In conjunction with the Marketing Director and senior managers, create and execute comprehensive marketing, branding and development strategies that will enhance HCDC’s identity 
  • Ensure that HCDC’s social media and digital marketing strategies are effective and position the organization as a leading voice in the region

Requirements:

Key Requirements:

  • Bachelor’s degree in a related field 
  • Ten years’ experience in economic development, lending, banking or another relevant field
  • Five years’ experience managing a cross-functional team of finance, marketing, program operations, and human resource professionals
  • Prior budget and P&L responsibility, with strong financial acumen and a track record of generating positive financial results
  • Engaged management style that focuses on development, mentorship, and ongoing communication
  • Experience as President, CEO or member of a senior leadership team
  • Strong written communication skills and comfortable as a public speaker
  • Available regularly on evenings and weekends for meetings and events
  • Finalist candidates must be able to complete the SBA background check which includes fingerprinting and FBI check.

Preferred:

  • Advanced degree
  • Experience being the face of an organization with employees, key stakeholders, and in the community
  • Active involvement with a mission-driven organization as a board member or management team member
  • Current with the latest trends and challenges in business incubation and economic development
  • Well-networked in Greater Cincinnati’s business, political, and economic development communities, or demonstrated success establishing a similar network in another market 
  • Working knowledge of small business lending and small business administration.

Compensation:

Competitive

How to Apply:

Submit CVs to Michele Plessinger, Executive Search Consultant - mplessinger@gilmanpartners.com

Executive Director Community Capital of Vermont
Barre, VT
Job Function: Financial Services
Posted: December 8, 2017

Background:

Since 1995, Community Capital has helped Vermonters create and retain jobs, build wealth, and enhance our downtowns and working landscape. Community Capital is the “go-to” lender statewide for entrepreneurs who require business start-up and expansion financing but are unable to secure bank financing. We serve as a stepping stone for entrepreneurs, helping them build the sales, experience, and credit to become sustainable, successful, and bankable businesses in the future.  Community Capital of Vermont seeks a dynamic, effective Executive Director with a strong commitment to our mission.  CCVT is a statewide small business and microenterprise lender serving low and moderate income entrepreneurs. CCVT specializes in providing loans to business owners who lack the collateral or credit history to qualify for traditional bank loans.

Position Summary:

Reporting to a Board of Directors, the Executive Director is responsible for the day-to-day management of the organization and supporting the Board’s leadership on policy and long-term planning.  Areas of responsibility include staff development and supervision, fundraising, financial management, grant reporting, oversight of our lending and business advisory programs, and coordinating marketing and outreach.

Responsibilities:

The Executive Director is responsible for the overall management and administration of CCVT, including: outreach and marketing; liaising with stakeholders and partners; developing new products
and services, supervising the servicing of loans; ensuring compliance with CCVT’s funding sources; loan fund administration and reporting; fundraising; financial management; staff supervision; and
supporting its Board of Directors, Loan Committee, and other committees.

Essential Functions

Program Management

  1. Oversee the implementation of CCVT’s strategic plan as approved by its Board of Directors.
  2. Initiate and coordinate program evaluation activities.
  3. Develop programs and funding options based upon ongoing needs assessments.

Fundraising

  1. Develop and implement a fundraising plan to support CCVT’s operations, seeking support from individuals and businesses.
  2. Prepare grant applications to various funders including private foundations and government agencies.
  3. Advocate for funding and policy initiatives related to CCVT at the State and Federal level.

Lending

  1. Exercise loan decision making authority granted in CCVT’s Loan Policies.
  2. Oversee recruitment, orientation and ongoing support for the Loan Committees
  3. Oversee loan portfolio including management of loan pipeline, risk management, and loan workouts. Provide reports and support for the Board’s Credit Quality Committee.
  4. Take appropriate collection actions on loans outstanding to CCVT.
  5. Coordinate pre- and post-loan technical assistance program.

External Relations

  1. Coordinate and implement the marketing of CCVT.
  2. Ensure the organization maintains excellent relationships with business technical assistance providers, economic development organizations, partner financial institutions, other resources available to serve applicants and borrowers, and other CCVT stakeholders and partners throughout Vermont.
  3. Manage and encourage the further development of CCVT as an integral entity and lender within Vermont. Design and oversee the implementation of new services.

General Administration

  1. Provide overall financial management of CCVT under the direction of the CCVT Board of Directors.
  2. Ensure compliance with all grants. Prepare programmatic and financial reports required by funding sources.
  3. Maintain and work with the CCVT Board of Directors and its committees. Assist in the development and modification of policies and procedures as needed and conduct regular reviews of CCVT organizational documents. Work with the Board on its development as a productive, functioning, and representative Board of Directors. Assist in the recruitment and training of new Board members.
  4. Supervise CCVT staff; complete annual performance appraisals.
  5. Hold regular staff meetings.
  6. Prepare timely and accurate reports to CCVT Board of Directors and its Committees.

Other

  1. Under the supervision of the Board of Directors, perform other duties to ensure CCVT is a sustainable, mission-focused organization.

Requirements:

Desired experience and qualifications include:

  • Leadership role in a not for profit organization
  • Success in a growing organization
  • Excellent interpersonal and teambuilding skills
  • Demonstrated commitment to high quality services and programs
  • Experience with financial management, supervision, and fundraising

 

Compensation:

$60,000 to $75,000 based upon qualifications and experience

How to Apply:

Please submit resume and cover letter via email to communitycapitalvt@gmail.com

Data Services Analyst PolicyMap, Inc.
Philadelphia, PA
Job Function: Research and Analytics
Posted: December 5, 2017

Background:

PolicyMap is a national online mapping tool and platform that enables government, commercial, non-profit and academic institutions to access data about communities and markets across the US. It is used for research, market studies, business planning, site selection, grant applications and impact analysis.  We offer access to the PolicyMap tool through subscriptions and enterprise access, license the underlying data in our platform and help organizations and companies bring interactive mapping to their own websites.  Launched in 2008, PolicyMap now has hundreds of customers, including federal, state and local government agencies, major universities, non-profit organizations, and commercial firms spanning real estate, banking and health care.  PolicyMap is a Benefit Corporation founded on the belief that data has the power to change communities and markets.  The problem is that getting that information is not simple or efficient. Data and analytics need to be reliable, consistent, and relevant. They need to be readily accessible. And they need to be responsive to the issues public and civic organizations are trying to understand. Changes in technology and the expansion of online mapping applications are creating new opportunities for the public and civic sectors to increase their ability to use and share good data and analytics to inform decisions.

Position Summary:

PolicyMap seeks a Data Services Analyst to contribute to the Data Services Team within the Data and Content Development Department by providing data and mapping services to PolicyMap clients by interpreting their needs and providing a work product consistent with the expectations of the client and of the Team.  The Data Services Analyst will have direct contact with existing PolicyMap clients and potential clients and will be responsible for acquiring, assessing and processing customer data, serving various levels of PolicyMap customers, ranging from Premium Subscribers to Data API users.  Because PolicyMap customers include government agencies, universities, non-profit organizations and commercial firms, the Data Services Analyst must have an aptitude for conceptualizing data related to a variety of topics related to housing, poverty and health, to name a few. 

Reporting to the Data Services Lead, the Data Services Analyst will procure customer datasets, analyze and process them using MS SQL Server Management Studio, MS Access and ArcGIS.  He/she needs to have strong writing and communication skills and the ability to translate technical data descriptions provided by customers into user friendly text accessible to a wide audience.

The Data and Content Development Department prizes attention to detail; enthusiasm for our products our clients are core values.  We work well independently, and we take ownership of our individual workloads, while leveraging the strengths of our team members through collaboration. The 6-person Data and Content Development Department is agile, creative, and uses the best tools and approaches at hand for each task.  PolicyMap’s office in Midtown Village provides a casual-dress work environment that matches our creative, collaborative culture.

Responsibilities:

Customer Data Set Processing

  • Procure, process and document subscriber datasets of varying sizes using SQL, MS Access and ArcGIS
  • Communicate with the Tech Team to ensure data appears properly in PolicyMap
  • Author documentation of process and dataset indicators
  • Provide validation and quality assurance of datasets
  • Validate other team members’ datasets

Customer Data Services

  • Manage custom project work, working iteratively, from initial scope development to final deliverable
  • Serve as primary client contact for many of PolicyMap’s subscribers
  • Advise clients with preparation of their subscriber dataset, separate mapping interface and/or enterprise license
  • Provide trainings and Q&A sessions to familiarize customers with their own data on PolicyMap

Other

  • Brainstorm with Data and Content Development Team about new functionality and site improvements
  • Write articles and contribute ideas for the PolicyMap blogs
  • Provide occasional online trainings to prospective PolicyMap users
  • Contribute to Mapchats webinar series effort

Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

  • Bachelor’s degree required with preference for Master’s Degree in urban planning, public policy, health services research, economics, public health, anthropology, sociology, demography or other related fields
  • Two years’ commensurate work experience required (can include internships)
  • Excellent interpersonal and customer service skills
  • Strong project management skills
  • Demonstrated proficiency and experience required with GIS (ArcGIS), SQL and/or MS Access, or other relational databases; one or more statistical software programs (SPSS, SAS, R) a plus
  • Experience using federal data, such as U.S. Census and Bureau of Labor Statistics (BLS)
  • Familiarity with current public policy issues and community development concerns
  • Proven organizational skills and attention to detail
  • Excellent technical and compositional writing skills

Competencies:           

To perform the job successfully, an individual should demonstrate the following competencies:

  • Ownership/Accountability – Actively manages work and issues through to completion.
  • Customer Service – Understands and manages customer expectations.
  • Initiative – Anticipates and communicates challenges and opportunities.
  • Commitment – Demonstrates sense of passion and urgency for work, mission and organization.
  • Adaptability – Sees opportunity and risk for continuous improvement.
  • Efficiency and Productivity – Determines priorities and allocates time and focus accordingly.
  • Professional/Technical Expertise – Understands and applies technical/procedural knowledge of job.

Compensation:

PolicyMap, Inc. offers a competitive salary based on experience and skills, as well as an excellent benefits package including employer-paid health, disability and life insurance, 401(k) savings plan with employer match, flexible spending accounts (medical, dependent care, and transportation), tuition reimbursement, generous paid time off, and EAP program.

How to Apply:

Please mail, email, or fax resume with cover letter, salary requirement and research and/or writing sample to:

Elizabeth Nash
Vice President, Data and Content Development
PolicyMap, Inc.
1315 Walnut Street, Suite 1500
Philadelphia, PA 19107
elizabeth.nash@policymap.com
Fax: 215-574-5924

PolicyMap, Inc. uses E-Verify to validate all new hires’ ability to legally work in the United States. PolicyMap, Inc. is an Equal Opportunity Employer.  PolicyMap, Inc. does not discriminate in hiring or employment practices on the basis of race, color, religion, gender, age, sexual orientation, marital or familial status, national origin, non-job related disability, or status as a veteran.  Minority candidates are encouraged to apply.

1766 Media Relations Director in Durham, NC SELF-HELP
DURHAM, NC
Job Function: Marketing/PR
Posted: December 1, 2017

Background:

Self-Help has an opening for a Media Relations Director in Durham, NC.  If you would like to know more about this opportunity, please contact Ellen Schloemer.  If you are interested in applying for this position, please submit your resume and cover letter describing why you are a fit for this position to hiringmanager@self-help.org.  Applications must be received by December 15, 2017  to ensure consideration.  Applications received after this date may or may not be considered, depending on the applicant pool.  The position will remain posted until filled.  You can view the full job description below.

As always, you can view all of our openings on OurNet.  This job is open to both internal and external candidates.  If you know a qualified candidate, please refer them to the Careers page on the Self-Help website.  Referrals are always appreciated!

The Organization:

Self-Help is a leading national community development financial institution (CDFI) headquartered in Durham, NC. Founded in 1980, Self-Help has provided over $7 billion in financing to 131,000 families, individuals and businesses underserved by traditional financial institutions. It helps drive economic development and strengthen communities by financing hundreds of homebuyers each year, as well as nonprofits, child care centers, community health facilities, public charter schools, and residential and commercial real estate projects. The Self-Help family of non-profit organizations includes North Carolina’s Self-Help Credit Union, Self-Help Federal Credit Union, Self-Help Ventures Fund and the Center for Responsible Lending, a national policy and advocacy organization addressing abusive lending practices. Through its credit union network, Self-Help serves over 129,000 people in North Carolina, California, Chicago and Florida and offers a full range of financial products and services. Learn more at www.self-help.org, www.self-helpfcu.org and www.responsiblelending.org.

Position Summary:

Self-Help is seeking a Media Relations Director to join our team in Durham.  The Media Relations Director will directly manage media activities for Self-Help organizations across the US, and coordinate efforts with CRL media staff. S/he will work with Self-Help leadership and business teams to (1) secure high-quality coverage across the media landscape in support of our community development work; (2) expand media recognition and visibility for Self-Help; (3) craft effective public messages and strategies for disseminating these through the press; (4) build and manage durable relationships with key press; and (5) build the media relations skill and capacity of Self-Help staff.

Essential Responsibilities:

  • Initiate and cultivate collaborative relationships with key journalists, producers, bloggers, editors and other opinion leaders, in order to amplify Self-Help’s messages and maximize impact.
  • Serve as the initial point of contact for journalists, fielding inquiries and connecting press with internal subject experts.  Maintain Self-Help’s database of contacts within broadcast, print and online media outlets, and record contacts and events in our Cision database.
  • Expand Self-Help’s stable of accessible and trusted media spokespersons by creating media opportunities for a range of Self-Help staff and providing coaching to improve staff interview skills.  As needed, serve as the Self-Help spokesperson with the press.
  • Manage crisis communications.
  • Develop, track and regularly report on key metrics to measure the success of media relations activities.
  • Manage and leverage social media to achieve engagement and generate coverage.  Manage Self-Help’s online newsroom and Cision relationship.
  • Work with Self-Help leadership and business teams to develop and implement media plans that are proactive, supportive of Self-Help’s vision and goals, and favorably position Self-Help in the marketplace.
  • Provide strategic media relations counsel to leaders and teams to help them advance their efforts – including media goals, messaging, targeted media outlets, and results.
  • Monitor the news cycle to identify opportunities to generate or influence news coverage on Self-Help issues such as community development, home ownership, small business growth, immigration, etc.  
  • Take advantage of opportunities to promote SHCU and SHFCU local efforts with reporters, in order to support deposit-raising and lending goals.  Conduct concentrated media work in locations of merged credit unions.
  • Work with leadership and teams to develop core messaging and talking points on various Self-Help topics.
  • Write, edit and distribute press releases and statements to external audiences using traditional and digital tools/vehicles.
  • Advise staff on effective media engagement techniques and provide formal or informal interview coaching for staff spokespersons.
  • Perform other duties as may be deemed necessary.

Responsibilities:

Essential Responsibilities:

  • Initiate and cultivate collaborative relationships with key journalists, producers, bloggers, editors and other opinion leaders, in order to amplify Self-Help’s messages and maximize impact.
  • Serve as the initial point of contact for journalists, fielding inquiries and connecting press with internal subject experts.  Maintain Self-Help’s database of contacts within broadcast, print and online media outlets, and record contacts and events in our Cision database.
  • Expand Self-Help’s stable of accessible and trusted media spokespersons by creating media opportunities for a range of Self-Help staff and providing coaching to improve staff interview skills.  As needed, serve as the Self-Help spokesperson with the press.
  • Manage crisis communications.
  • Develop, track and regularly report on key metrics to measure the success of media relations activities.
  • Manage and leverage social media to achieve engagement and generate coverage.  Manage Self-Help’s online newsroom and Cision relationship.
  • Work with Self-Help leadership and business teams to develop and implement media plans that are proactive, supportive of Self-Help’s vision and goals, and favorably position Self-Help in the marketplace.
  • Provide strategic media relations counsel to leaders and teams to help them advance their efforts – including media goals, messaging, targeted media outlets, and results.
  • Monitor the news cycle to identify opportunities to generate or influence news coverage on Self-Help issues such as community development, home ownership, small business growth, immigration, etc.  
  • Take advantage of opportunities to promote SHCU and SHFCU local efforts with reporters, in order to support deposit-raising and lending goals.  Conduct concentrated media work in locations of merged credit unions.
  • Work with leadership and teams to develop core messaging and talking points on various Self-Help topics.
  • Write, edit and distribute press releases and statements to external audiences using traditional and digital tools/vehicles.
  • Advise staff on effective media engagement techniques and provide formal or informal interview coaching for staff spokespersons.
  • Perform other duties as may be deemed necessary.

Requirements:

Minimum Qualifications:

  • Bachelor’s degree or equivalent related experience required; 5 to 10 years of experience as a strategic communications advisor for a financial services firm, large nonprofit, or public corporation. Comparable experience with a reputable public relations agency also acceptable.
  • Track record of success media work.  Proven success in achieving high-quality media placements and extensive network of contacts in national and local media outlets.
  • Demonstrated experience as a press spokesperson, and in supporting interviews by colleagues.
  • Experience advocating corporate positions and explaining complex and high-visibility topics in a fast-paced environment.  Ability to handle multiple projects simultaneously.
  • Superior writing and editorial skills; ability to write quickly and on deadline; ability to formulate a clear point of view on complicated issues and create a concise and well-written narrative to express it.
  • Ability to act effectively as a trusted advisor to senior management, and to build good relationships with staff at all levels of the organization.  Strong team player with excellent interpersonal skills.
  • Skilled in the use of social media in media relations.
  • Thorough working knowledge of all common software applications, and experience using Cision PR software or equivalent.
  • Ability and willingness to travel and work hours outside of the traditional work day when needed.

Desired Qualifications:

  • Graduate degree in business or related field.
  • 2+ years’ experience as a journalist.
  • Knowledge of financial services issues and/or fluency in Spanish.

Physical Requirements:

Frequently requires use of manual dexterity and repetitive motions, primarily with the wrists, hands, and/or fingers.  Must be able to occasionally lift and exert force of up to 10 pounds.

Compensation:

Competitive nonprofit salary, based on experience, plus a generous benefits package.

How to Apply:

To apply, send resume and cover letter, describing why you are a fit for this position, to hiringmanager@self-help.org. Please include the position title as the subject.  Application must be received by December 15, 2017 to ensure consideration.  Applications received after this date may or may not be considered, depending on the applicant pool.  The position will remain posted until filled.

Self-Help is committed to providing equal employment opportunities to all persons regardless of race, color, class, age, gender, religion, disability that can be accommodated, marital status, ancestry, nationality, family status or sexual orientation.

1767 Universal Banker in Durham Self-Help Credit Union
Durham, NC
Job Function: Finance
Posted: November 30, 2017

Background:

Self-Help is a leading national community development financial institution (CDFI) headquartered in Durham, NC. Founded in 1980, Self-Help has provided over $7 billion in financing to 131,000 families, individuals and businesses underserved by traditional financial institutions. It helps drive economic development and strengthen communities by financing hundreds of homebuyers each year, as well as nonprofits, child care centers, community health facilities, public charter schools, and residential and commercial real estate projects. The Self-Help family of non-profit organizations includes North Carolina’s Self-Help Credit Union, Self-Help Federal Credit Union, Self-Help Ventures Fund and the Center for Responsible Lending, a national policy and advocacy organization addressing abusive lending practices. Through its credit union network, Self-Help serves over 129,000 people in North Carolina, California, Chicago and Florida and offers a full range of financial products and services. Learn more at www.self-help.org, www.self-helpfcu.org and www.responsiblelending.org.

Position Summary:

The Universal Banker serves as a liaison between the member and the credit union, primarily responsible for processing all new account transactions; assisting members in their selection of various accounts and services; cross-selling products and services; opening, maintaining and closing accounts; resolving account issues or discrepancies; performing branch administrative duties; maintaining good member relations; referring members to lending staff, when appropriate, and assisting with the loan application process as needed.  S/he will also assist with handling cash transactions on a more limited/as needed basis.  This individual will assume supervisory responsibility in the absence of branch management.

 

Responsibilities:

  • ​Greet and welcome members and visitors to the credit union in a friendly and professional manner.  Provide prompt, efficient and accurate service in the processing of account opening and transactions. 
  • Provide general and specific service-related information concerning credit union services or policies in-person or by telephone. 
  • Open new accounts, and service existing accounts. This includes the opening and servicing of business accounts. Set up new account files, and provide members with all necessary information for membership, including advising and assisting members with new and existing products and services. Provide information on deposit alternatives to members wishing to place funds with the credit union. 
  • Promote credit union products and services based on member’s needs. Cross-sell overdraft lines of credit to new or existing members with a checking account. Complete the loan process through Loan Origination, making sure policies and procedures are followed. Refer loan product inquiries to Loan Officer, when appropriate.
  • Assist members in the opening of Individual Retirement Accounts and processing appropriate IRA paperwork.
  • Respond to members’ requests, problems, and complaints and/or direct them to the appropriate person for specific information and assistance. Also respond to email or other electronic requests submitted by members providing professional prompt, efficient, and accurate service and information. Assist members with the proper completion of direct deposit forms and with setting up electronic services (e-statements, home banking, mobile banking and on-line bill pay).
  • Perform account transactions and maintenance as authorized, including processing share deposit payments, loan payments, CD transactions, lines of credit advances, and account transfers; disbursing cash and check withdrawals; monitoring receipts, counting cash and performing reconciliations; adding joint owners, completing address changes and competing any other necessary teller functions.
  • Assist members with ATM, Debit and Credit card disputes.  Assist members in balancing their accounts.
  • Research and resolve discrepancies related to accounts for deposits, withdrawals, and loan-payment.
  • May open, close and balance a cash drawer daily.  Maintain cash drawer levels within prescribed amounts and provide backup vault teller responsibilities, managing, balancing and balancing flow of cash in and out of the vault as well as assist in the weekly balancing of the ATM.
  • Participate in community outreach activities.
  • Complete various administrative requests as assigned by the Assistant Branch Manager or Manager related to branch activities and needed as well as requests made by outside departments within Self-Help.
  • Occasionally may be required to process mail transactions.
  • Pull daily negative share report, identify reason account is carrying negative balance and take necessary action to alert the member, block accounts, collect monies on negative accounts, charge off accounts and report charge off item to chex systems.
  • Process invoices through concur to pay vendor invoices.
  • Other duties, responsibilities and projects as assigned.

Requirements:

Minimum Qualifications:

  • High school diploma or equivalent and a minimum of 3 years of experience in banking or retail. 
  • Keen attention to detail.
  • Ability to effectively organize and prioritize work.
  • Excellent interpersonal skills.
  • Ability to form and maintain strong relationships with internal and external customers.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Knowledge of basic economic and accounting principles and practices, the financial markets and banking.
  • Analytical and problem solving skills.
  • Accurate keyboard and data entry skills.  
  • Ability to travel to cover other branches when needed.
  • Ability and willingness to work occasional overtime when needed and to attend community events in the evenings and on weekends.

Desired Qualifications:

  • Prior experience working as MSR or Teller preferred.
  • Consumer loan experience preferred.
  • English/Spanish fluency preferred.

Physical Requirements:

  • Frequently requires use of manual dexterity and repetitive motions, primarily with the wrists, hands, and/or fingers.  Must be able to occasionally lift and exert force of up to 10 pounds.

Compensation:

Competitive nonprofit salary, based on experience, plus a generous benefits package.

How to Apply:

To apply, send resume and cover letter, describing why you are a fit for this position, to hiringmanager@self-help.org. Please include the position title as the subject.  Application must be received by December 14, 2017 to ensure consideration.  Applications received after this date may or may not be considered, depending on the applicant pool.  The position will remain posted until filled.

Self-Help is committed to providing equal employment opportunities to all persons regardless of race, color, class, age, gender, religion, disability that can be accommodated, marital status, ancestry, nationality, family status or sexual orientation.

Senior Program Manager, Federal TA CSH
Chicago, IL
Job Function: Project Management
Posted: November 20, 2017

Background:

For over 25 years, CSH has been a game-changer for the most vulnerable people in our country:

  • Helping communities create 200,000 homes for individuals and families who did not have one;
  • Bringing hope to thousands who thought they would live on the streets or reside in institutions forever; 
  • Ensuring not only a stable home for each, but access to the services that brought healthcare, recovery and training to their doorsteps; 

Position Summary:

Working for CSH

If you have a desire to make a difference for people and families we have a place for you.  Not only has CSH proven supportive housing works and does change the lives of individuals facing acute disabilities, complex medical and mental conditions, substance use disorders and economic barriers, we have done so while creating a family of nationally recognized experts who stay committed to our organization and mission throughout their careers. CSH offers empowerment, development and growth to those we serve and to our workforce. We attract talented professionals, offer competitive salaries with benefits, generous family leave and PTO, and fully embrace the philosophy that a sustainable work-life balance is desirable and achievable. With the aim of attracting good people who possess the confidence and drive to get the job done, CSH is now accepting applications for a Senior Program Manager with our Federal Technical Assistance Team. 

Federal Technical Assistance Team

CSH provides consulting services across the country and the staff are responsible for securing and staffing fee-for-service contracts. We work with local and national teams to develop policies and programs to help end homelessness in communities through systems change and capacity building. We also work closely with government and the non-profit sector to ensure creation of quality supportive housing. The Federal TA team provides technical assistance to communities and providers through several national awards from HUD and HHS. Internally, we collaborate closely with executive staff, national offices and regional teams. We take this collaborative spirit to our external partners as well.  

Current projects under this contract include: Ten Year planning and systems change work in a variety of urban, suburban and rural communities; Youth Demonstration Project; coordinated entry technical assistance; Built for Zero national initiative; HMIS and system performance measure focused technical assistance; written products; and trainings on HEARTH regulations.  

Responsibilities:

The Position

The Corporation for Supportive Housing is seeking an energetic, results-oriented individual. Ideal candidates will have strong project management skills and understand the nature of working with fee for service contracts and managing workloads and project deliverables within a specific timeframe. 

Location

Candidate can be located anywhere in the United States and near a major airport. Considerable travel within the region and occasionally elsewhere will be expected. Proximity to an existing CSH office preferred but not required.  

Responsibilities

CSH’s Senior Program Managers (SPMs) are instrumental in our success. SPMs are responsible for implementation of programs, projects and initiatives. Specific areas of work for this position include:

  • Work primarily as a member of our Federal Technical Assistance team on CSH’s current HUD TA awards. Work includes community technical assistance (remote and in-person); trainings and/or webinars; and written products. Depending on approved work plans, the SPM may work primarily on the youth demonstration project or other large HUD initiatives.
  • Serve as project manager on high profile HUD work plans, contracts and/or grants, ensuring clearly defined team roles, on time and on-budget deliverables, and delivery of quality products. CSH expects project managers to foster a work environment based on quality teamwork, mutual accountability, and high quality performance. 
  • Provide informal supervision, including project performance reviews for Federal project team staff and is accountable for project performance. 
  • Participate on and contribute to project teams as assigned. Tasks may include the coordination of and participation in technical assistance visits; drafting reports, policy guidance, and other documents and resources; and training design, development, delivery, and evaluation – as well as supporting staff engaged in such activities.  
  • Assist the Director and CSH staff in scoping contracts, writing proposals, refining and packing products, and managing contracts as requested.
  • Participate in all team activities including staff meetings, work planning, business development, and marketing.
  • Remain up to date on all federal homeless regulations, other relevant regulations and federal strategic plans.
  • Other duties as assigned.

Requirements:

Qualifications

All CSH staff share a common competency framework. These guide our approach and in turn, help us create value. The successful candidate will be adaptable, entrepreneurial, creative, flexible, and a problem solver. Her/his work will be driven by strategic thinking and executed with creativity and efficiency. S/he will have a sense of humor, patience, and a commitment to treating others with respect.

Specific skills and experience include:

  • 5+ years of experience of HUD homeless and/or CPD programs. Experience with HMIS a plus.
  • Passion for the CSH mission and possess the leadership and management skills necessary to advance and realize CSH’s vision and further enhance the organization’s reputation in the communities that it serves.
  • Previous experience in the field of supportive housing and/or homelessness and delivering technical assistance or leading large scale community change initiatives including youth focused initiatives.  
  • Previous project management experience with demonstrated leadership and organizational skills and the ability to manage project teams, project budgets and deadlines.  
  • Proven ability to work with colleagues and external audiences and partners in the areas of public policy, systems change, housing development/operations, and/or the delivery of supportive services. 
  • Ability to work well independently and within a multi-disciplinary team environment, manage multiple projects and priorities, and working cooperatively to meet internal and external requests.   
  • Strong analytical, interpersonal, presentation, and written and verbal communications skills coupled with a strong creative sensibility and ability to think strategically.  
  • Ability to take initiative and pursue goals with minimal supervision. Comfort with working on a team that is “virtual” and does most of its work via telephone and email.  
  • Proficiency in using Microsoft Office Suite including Word, Excel, Power Point and Outlook.
  • Sound business ethics, including the protection of proprietary information.
  • Willing and able to travel at least 30-40% of the month, although travel schedule will vary based on assignments.  
  • Bachelor’s degree in a related field; advanced degree a plus. Equivalent experience may substitute for education.

Compensation:

Commensurate with Experience

How to Apply:

Interested in joining our team as a leader in the national supportive housing movement? 

To Apply:  Candidates should apply by clicking on the link here. All candidates should attach their Resume, Cover Letter and Salary Expectations as one Microsoft Word or PDF document.

CSH is proud that it always has been and always will be an Equal Opportunity Employer.

Community Investment Officer CSH
Los Angeles, CA
Job Function: Lending/Loan Operations
Posted: November 20, 2017

Background:

ORGANIZATION: For over 25 years, CSH has been a game-changer for the most vulnerable people in our country: 

  • Helping communities create 200,000 homes for individuals and families who did not have one;
  • Bringing hope to thousands who thought they would live on the streets or reside in institutions forever;
  • Ensuring not only a stable home for each but access to the services that brought healthcare, recovery and training to their doorsteps;
  • Changing the trajectory of lives away from poverty and despair and toward independence and economic sufficiency.

Position Summary:

If you have a burning desire to make a difference for people and families others have given up on and often say cannot be helped, we have a place for you. No cynics allowed. Not only has CSH proven supportive housing works and does change the lives of individuals facing acute disabilities, complex medical and mental conditions, substance use disorders and economic barriers, we have done so while creating a family of nationally-recognized experts who stay committed to our organization and mission throughout their careers. CSH offers empowerment, development and growth to those we serve and our workforce. We attract talented professionals, offer competitive salaries with benefits, generous family leave and PTO, and fully embrace the philosophy that a sustainable work-life balance is desirable and achievable. With the aim of attracting good people who possess the confidence and drive to get the job done to build a better world, CSH is now accepting applications for a Community Investment Officer in our Western Region. Preference will be given to candidates in Los Angeles, but candidates from other locations in our Western Region will be considered. 

Responsibilities:

As a valued member of our team, the successful applicant will originate loans for quality supportive housing developments and provide assistance to government partners in shaping financing and development policies and programs to create stronger systems that support and expedite the production of supportive housing.

  • Provide technical assistance to nonprofit, for-profit and public organizations around the financing, creation and operation of supportive housing.
  • Originate loans based on thorough review and analysis, comprehensive due diligence and sound risk assessment.
  • Analyze project feasibility and the capacity of development teams and propose loan structures that meet borrower needs while advancing CSH’s strategic priorities and credit policies.
  • Prepare and present loan recommendations to credit committees.
  • Cultivate strong relationships with industry partners and developers including public and private agencies, funders, financial institutions and external partners.
  • Market CSH’s loan products and expertise resulting in a robust lending pipeline which you will help monitor and manage.
  • Partner with CSH Los Angeles and other Western Region staff to identify lending opportunities resulting from programmatic activities.
  • Contribute to the Region’s systems change efforts including commenting on local and state financing regulations and programs and facilitating conversations between the development and public financing community. 
  • Actively seek and garner feedback from developers on supportive housing development policies and financing programs and use this feedback to inform and improve lending products and policies that support innovation while meeting developer needs. 
  • Advance CSH’s strategic priorities through your Community Investment Officer role, including building the supportive housing industry by leading trainings and workshops, representing CSH at conferences and events and working closely with colleagues on special projects, innovative ideas and programs that advance the creation of supportive housing in Los Angeles and the Western Region. 

Requirements:

The qualities we are looking for include an adaptive, entrepreneurial problem solving approach. Candidates should be driven by strategic thinking executed with creativity and flexibility. It is important to welcome and pursue new ideas and visions for supportive housing and the role it plays in solving complex problems.

  • Bachelor degree required. Experience may substitute for education.
  • Minimum 5 years’ experience in low income or supportive housing development, underwriting or funding field.
  • Extensive knowledge of the Low Income Housing Tax Credit Program and familiarity with state and other federally funded affordable housing programs.
  • Familiarity with the entitlement process, zoning and planning and challenges for low- income or supportive housing developers.
  • Familiarity or interest in issues related to supportive housing including homelessness, low income housing development, finance, state and local housing finance policies, service needs, community development and planning, mental illness, AIDS, harm reduction or public housing.
  • Strong analytical, interpersonal, facilitation, communication and presentation skills.
  • Demonstrated skills using Microsoft Office Suites. Experience with loan servicing or CRM programs a plus.
  • Demonstrated success building quality teams, trusted relationships and setting and managing performance and mentoring and coaching development partners in the areas of real estate development and housing finance issues.

CSH staff are mission driven, we take initiative, pursue goals with minimal supervision and are adept at managing multiple assignments effectively.

Compensation:

Commensurate with Experience

How to Apply:

Interested in joining our team as a leader in the national supportive housing movement? 

To Apply:  Candidates should apply by clicking on the link here. All candidates should attach their Resume, Cover Letter and Salary Expectations as one Microsoft Word or PDF document.

CSH is proud that it always has been and always will be an Equal Opportunity Employer.

Executive Director Hopi Credit Association
Keams Canyon, AZ
Job Function: Financial Services
Posted: November 3, 2017

Background:

HCA is a non-profit lending organization founded in 1952 and is a Certified Native Community Development Financial Institute (CDFI) located on the Hopi Indian Reservation in northern Arizona.  HCA provides loans for Hopi members in consumer, business, home construction & home improvement, and financial education services - all intended to promote personal, community and economic growth.

Position Summary:

The Executive Director directs the overall operations of the HCA, assuring quality control over all aspects of HCA operations, ensuring financial soundness of the organization, compliance with HCA’s policies and procedures, and professional delivery of products and services in line with its Mission.

Responsibilities:

  • Provides planning, leadership and strategic direction in managing, directing, and administering the HCA.
  • Leads the Board in developing short & long-range strategic plans that clarify the direction HCA is taking to meet the needs of its target market in fulfillment of its mission.
  • Evaluates existing capital & revenue generating capacity and establish new pathways to private & public capital that will generate sustainable programs and activities that support the organizational mission, while simultaneously planning for retiring any accumulated debt.
  • Oversees the preparation of an annual operating budget, control expenditures, ensure sources of revenue meet the expenditures, and ensures HCA books are audit ready.
  • Creates/implements tracking systems to measure progress /impacts against stated milestones and goals that can be effectively communicated to the Board, funders and other constituents.
  • Formulates and execute effective marketing, branding and development strategies.
  • Oversees the recruitment, employment, training & development of personnel.  Assure personnel policies are adequate and current.
  • Develops and actively maintain partnerships with outside entities and individuals relating to funding, lending, financial literacy and assure an active public relations program to ensure visibility and support for HCA. 
  • Other duties as assigned.

Requirements:

  • Bachelor’s or master’s degree in nonprofit management, business or public administration, or related field and a minimum of 5 years work experience in executive management..
  • High emotional intelligence and excellent communication skills required to build and maintain strong relationships with other non-profits, funders, and community stakeholders.
  • Excellent grant writer with a proven track record for raising funds from multiple sources, including CDFI/NACA funding.
  • Skilled in non-profit management and human resources best practices, laws & regulations.
  • Experience managing a budget and performing business and program analysis.
  • Excellent written, oral and social media communications skills at all levels.
  • Excellent understanding and hands on operations of automated data processing systems applicable to fiscal and loan management.
  • Excellent customer service and public relations skills

Compensation:

Compensation for this position is negotiable and includes full benefits; Open until filled.

How to Apply:

To view the full Position Description and download the job application please log on to www.hopi-nsn.gov/hopi-credit-association and forward both application and resume to wayne@hopicredit.us or mail to Hopi Credit Association, P.O. Box 1259, Keams Canyon, AZ  86034.

Member Outreach and Engagement Coordinator Shared Capital Cooperative
St. Paul, MN
Job Function: Community Outreach
Posted: November 3, 2017

Background:

Shared Capital Cooperative is a cooperatively owned community-development loan fund committed to fostering a just, equitable and democratic economy by investing in the development and growth of cooperative enterprises.  A federally certified Community Development Finance Institution (CDFI), Shared Capital provides financing for cooperative businesses and affordable housing. Shared Capital is democratically owned and governed by more than 225 cooperatives in 35 states, including consumer, producer, housing and worker-owned cooperatives. Since its founding in 1978, Shared Capital has originated nearly $50 million in cooperative financing.

Position Summary:

We are seeking a Member Outreach and Engagement Coordinator to help advance Shared Capital’s work. The Member Outreach and Engagement Coordinator is a new position and reports to the Executive Director. The position is expected to deliver the following results:

  • Provide consistent and excellent customer service to members, investors and partners, including managing member and investor communications and follow-up.Develop and implement compelling opportunities to engage members and others in our work, including coordinating the annual general membership meeting.
  • Develop and manage effective marketing and outreach tools, including social media, website, newsletters and annual reports. 
  • Provide logistical support and coordination for the volunteer Board of Directors and Committees to support their smooth functioning and engagement.
  • Work with staff and board to enhance the communicating the organization’s vision and brand to multiple audiences, including current and potential members, investors and partners.

Responsibilities:

The Member Outreach and Engagement Coordinator job description is as follows:

Marketing and Social Media

  • Serve as the organization’s brand champion, communicating the brand and maintaining compliance with style guide and core messaging.
  • Manage the development and production of marketing materials, including the Annual Report.
  • Manage the development and distribution of a regular electronic newsletter to share stories about our work with our members and partners.
  • Maintain a compelling, up to date website.
  • Manage a strong organizational presence on social media including sharing and developing original content.
  • Lead the planning and coordination of the Annual General Membership Meeting and other events.
  • Work with design firm to develop advertisements and advertising campaigns as needed.

Member and Investor Relations

  • Deliver consistent and excellent customer service to members, investors and partners.
  • Act as the first line of response to inquiries and requests for information from members and the general public.
  • Manage timely regular mailings to members and investors, including board elections and voting. 
  • Develop tools and strategies to recruit new members and engage current members in our work.
  • Provide administrative support to the membership and investment programs, including processing new members and investors and maintaining accurate investor files.
  • Provide support to fund raising and capitalization efforts, including assisting with preparation of grant and investment applications, as requested.
  • Prepare annual progress reports to funders and investors.

Board and Volunteer Coordination and Engagement

  • Support the smooth functioning of the board of directors and committees by providing logistical and administrative support, including scheduling, reminders, distributing materials, coordinating conference calls, preparing refreshments, etc.
  • Take notes and prepare minutes for the Board of Directors meetings, and other committees as assigned.
  • Maintain Board and Committee Minutes binder with all approved minutes.
  • Maintain policy manuals, including tracking approved policy changes.
  • Recruit volunteer and interns.

Requirements:

The successful candidate will be a person with the following traits and qualifications:

Required Qualifications

  • Demonstrated strong customer service skills and experience
  • Excellent oral and written communication skills
  • Be self-directed and able to effectively organize priorities and manage multiple projects
  • Have a strong interest in social and economic justice

Preferred/Desired Qualifications

  • 3-5 years of customer service experience
  • Member engagement and outreach experience
  • Marketing experience in one or more of the following: social media marketing, messaging, website development, advertising and public relations
  • Newsletter writing and editing experience
  • Event planning and coordination experience
  • BA or higher in related field
  • Knowledge of and/or experience with cooperatives and/or  CDFIs

Compensation:

This position is full-time, non-exempt position located in our St. Paul office. 

Shared Capital offers competitive salary and generous benefits package, including employer-paid health and dental coverage, Health Savings Account, short and long-term disability, matching retirement contributions and generous Paid Time Off. 

Shared Capital is an equal opportunity employer. People of color are encouraged to apply.

How to Apply:

Submit a cover letter and resume to Christina Jennings at christina@sharedcapital.coop

Let us know of any questions by email or call 612-767-2100.

Analyst/Senior Analyst - Credit National Community Investment Fund
Chicago, IL
Job Function: Underwriting
Posted: October 19, 2017

Background:

National Community Investment Fund (NCIF) is a non-profit fund set up in 1996 to increase access to responsible financial products and services in underserved communities.  Total assets under management at NCIF are around $200 million, including $178 million of NMTC allocations outstanding.   It has recently received an additional $65 million in NMTC allocation awards. 

NCIF achieves its mission via three complementary business lines:

  1. Tier 1 and Tier 2 Capital Investing in Mission Oriented Banks: We support institutions with equity and deposit investments.  NCIF has invested in the private capital of 58 financial institutions since inception, and currently has investments in 18 banks, all of which are CDFI/MDI banks - making NCIF the largest investor in the mission-oriented banking industry.
  2. New Markets Tax Credits and Lending:  We channel funds into low-income communities using the New Markets Tax Credit (NMTC) program to finance small businesses and real estate development.  
  3. Research and Metrics:  NCIF pioneered the use of Social Performance Metrics (see www.bankimpact.org and www.BankImpactmaps.org) for measuring the impact and “telling the story” of mission-oriented banks, and publishes research on the industry and its impact.  Research forms a foundation and a competitive advantage for NCIF’s other lines of business.  NCIF runs an informal network of investee and other banks in the interest of strengthening the mission-oriented banking industry and supporting the flow of capital into low- and moderate-income communities. We enable peer-networking and help strengthen the sector via our Development Banking Conference. 

NCIF is in the process of raising a Credit Strategies Fund that will make loans to high impact projects nationally along with our network of banks.

Position Summary:

NCIF is looking for a Credit Analyst to join an entrepreneurial team, providing underwriting support and financial analysis to senior lenders on New Market Tax Credit transactions and direct loans. Knowledge of financial institution underwriting, including in loan participations, will be considered a plus.

Responsibilities:

Specific responsibilities will include:

Financial Analysis and Underwriting

  • Spreading financial statements and calculating/assessing financial ratios;
  • Preparing summaries of financial analyses and opinions on risk assessment , and drafting or contributing to written credit presentations; 
  • Analyzing NMTC deals from a financial and impact perspective, performing financial statement analysis, cash flow analysis, repayment analysis, collateral coverage, and analysis of risks and mitigants;
  • Assisting in impact and financial data gathering and due diligence at inception and on an ongoing basis, including economic and industry assessments, document collection, and background research on projects and borrowers; and,
  • Assisting in NMTC deal origination and closing, as appropriate. 

Other tasks that may be assigned on an as needed basis.

  1. Gathering, organizing, and analyzing data related to new investment opportunities for NCIF in new CDFIs, small business lending and possibly fintech companies; supporting identification of and outreach in connection with new investment and lending opportunities;
  2. Assisting in the planning and execution of conference, regional meetings and marketing and communications plans;
  3. Assisting in CDFI program applications, NMTC applications and reporting, CDE certification, and CDFI Fund reporting as needed; 
  4. Assisting in portfolio management to ensure that all new transactions comply  with NCIF systems, policies and reporting requirements; and
  5. Undertake additional duties and special projects as assigned by the CEO.

Requirements:

  1. Passion for community development and for improving lives in underserved communities;
  2. Undergraduate degree in Business, Economics, Finance or Accounting; graduate students may also apply; progress towards CFA designation would be considered a plus;
  3. At least 2-3 years of work experience in credit analysis in lending associated with commercial real estate, commercial lending, NMTC and/or community development banking;
  4. Detail-oriented with strong analytical skills; 
  5. Strong writing skills, with an ability to interpret financial information and weave it into a compelling story for various audiences; 
  6. Ability to work independently and cooperatively in a small entrepreneurial team in a high growth mode; and, \
  7. Resident in Chicago or willing to relocate.

Compensation:

Commensurate with experience.

How to Apply:

To apply, please send a resume, cover letter and writing sample to Lara Pawlak at lpawlak@ncif.org by November 17. Resumes without a cover letter and writing sample will not be considered.  

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