Industry Job Bank

  • Make an impact and join the opportunity finance field.

The track record of today’s opportunity finance industry is impressive. All financing directly benefits low-income and low-wealth people to increase access to homeownership opportunities, affordable rental housing, thriving small businesses, and critical services such as childcare, healthcare, and education.

Do you want to develop innovative strategies? Combine your business acumen with an unwavering dedication to making a difference in people’s lives? Change the rules of financing? Make your impact and join the opportunity finance field.

To submit a job listing, please use our online form. To edit or remove a posting please contact info@ofn.orgSubmissions will be reviewed and posted within 1 business day to ensure relevancy to the industry.

If you are looking for internships please visit our CDFI Industry Internship Bank.

Loan Services Representative Self-Help Federal Credit Union
Riverbank, CA
Job Function: Lending/Loan Operations
Posted: October 16, 2017

Background:

Self-Help Federal Credit Union (SHFCU) is currently undergoing dynamic growth in its retail credit union operations in California and more recently in Illinois. Self-Help Federal Credit Union is seeking a Loan Services Representative (LSR) to work with our branch operations team under the direction of the Branch Manager. Self-Help FCU is a $718 million CDFI dedicated to providing sustainable loans and responsible financial products for people of modest means. This is a hands-on role where your efforts have a meaningful impact to the growth goals of the organization.

We are seeking someone who has a passion for building stronger communities, a history of assisting loan applicants, is experienced with requesting and reviewing information required to secure a loan, is skilled at promoting loan products and services, has a working knowledge of Federal and State, as well as financial institution lending guidelines, is experienced with processing and completing all related documentation for consumer loans, and is a successful business developer. Strong interpersonal and communication skills and attention to detail are a must! 

About Self-Help Federal

Self-Help Federal Credit Union was chartered in 2008 to build a network of branches that serve working families and underserved communities. With 19 branches in California, 3 branches in Illinois, 2 branches in Florida, approximately $718 million in assets, and serving more than 80,000 members and clients, Self-Help Federal is one of the fastest-growing low-income designated credit unions in the country. It is part of the national Self-Help family of non-profit organizations whose collective mission is to create and protect ownership and economic opportunity for all. For 36 years, the Center for Community Self-Help and its affiliates have provided $7.2 billion in financing to help over 131,000 low-wealth borrowers buy homes, start and build businesses, and strengthen community resources. For more information, go to www.self-helpfcu.org and www.self-help.org.

Position Summary:

Position Title: Loan Services Representative
Riverbank, CA (Full-time, Regular)

We are seeking someone who has a passion for building stronger communities, a history of assisting loan applicants, is experienced with requesting and reviewing information required to secure a loan, is skilled at promoting loan products and services, has a working knowledge of Federal and State, as well as financial institution lending guidelines, is experienced with processing and completing all related documentation for consumer loans, and is a successful business developer. Strong interpersonal and communication skills and attention to detail are a must!

Responsibilities:

  • Reviews all incoming consumer loan applications at the branches and reviews all consumer loan packages from the Dealer Assisted Program and CUDL.
  • Ability to read credit reports (and interpret to members), evaluates loan applications and computes debt ratios. Recommends loan approval or denial. Requests additional information if required from members.
  • Actively cross-sells Credit Union products and services.
  • Ensures that processing operations are conducted in accordance with established Credit Union policies and procedures and are legally compliant. Ensures loan requests are properly documented.
  • Compiles and completes reports as assigned including Credit Union Direct Lending (CUDL) activity, and New Loan report. 
  • Counsels members whose loan requests were denied, explaining reasons and alternatives.
  • Supports Loan Officers and attends business development and outreach events as needed.
  • Supports Member Service Representatives as needed.

Requirements:

  • Strong commitment to our mission - creating economic opportunity for traditionally underserved communities.
  • Preference for working in organizations that place priority on teamwork and collaboration.
  • Sensitivity to issues of low-wealth borrowers and a desire to work in a racially and socially diverse organization (essential Self-help values)
  • High school diploma (or equivalent) and minimum one year member services representative experience or related experience. 
  • Previous lending experience or experience with full-service financial institution.
  • Thorough understanding of member services, products, and Credit Union operations, consumer lending services, policies, and procedures.
  • Understanding of related legal and regulatory standards, and required loan documentation.
  • Excellent communication, public relations, and a professional appearance and attitude.
  • Excellent typing skills, and an ability to operate basic office equipment (including pc computers, ten-key calculators, printers, and telephones).
  • Bilingual English/Spanish

Compensation:

Competitive salary, based on experience, plus a generous benefits package that includes health, dental, life insurance, flexible spending plan, retirement plan, paid parental leave, and domestic partners policy.

How to Apply:

Please apply to our Human Resources Department:

Interested individuals, please send a resume and cover letter to cahiringmanager@self-helpfcu.org and reference this job, "Loan Services Representative, Riverbank" in the subject line of your message.

Loan Officer CSH
Los Angeles, CA
Job Function: Finance
Posted: October 16, 2017

Background:

For over 25 years, CSH has been a game-changer for the most vulnerable people in our country: 

  • Helping communities create 200,000 homes for individuals and families who did not have one;
  • Bringing hope to thousands who thought they would live on the streets or reside in institutions forever;
  • Ensuring not only a stable home for each but access to the services that brought healthcare, recovery and training to their doorsteps;
  • Changing the trajectory of lives away from poverty and despair and toward independence and economic sufficiency.

 

Position Summary:

If you have a burning desire to make a difference for people and families others have given up on and often say cannot be helped, we have a place for you. No cynics allowed. Not only has CSH proven supportive housing works and does change the lives of individuals facing acute disabilities, complex medical and mental conditions, substance use disorders and economic barriers, we have done so while creating a family of nationally-recognized experts who stay committed to our organization and mission throughout their careers. CSH offers empowerment, development and growth to those we serve and our workforce. We attract talented professionals, offer competitive salaries with benefits, generous family leave and PTO, and fully embrace the philosophy that a sustainable work-life balance is desirable and achievable. With the aim of attracting good people who possess the confidence and drive to get the job done to build a better world, CSH is now accepting applications for a Loan Officer in our Western Region. Preference will be given to candidates in Los Angeles, but candidates from other locations in our Western Region will be considered. 

Responsibilities:

As a valued member of our team, the successful applicant will originate loans for quality supportive housing developments and provide assistance to government partners in shaping financing and development policies and programs to create stronger systems that support and expedite the production of supportive housing.
  • Provide technical assistance to nonprofit, for-profit and public organizations around the financing, creation and operation of supportive housing.
  • Originate loans based on thorough review and analysis, comprehensive due diligence and sound risk assessment.
  • Analyze project feasibility and the capacity of development teams and propose loan structures that meet borrower needs while advancing CSH’s strategic priorities and credit policies.
  • 'Prepare and present loan recommendations to credit committees.
  • Cultivate strong relationships with industry partners and developers including public and private agencies, funders, financial institutions and external partners.
  • Market CSH’s loan products and expertise resulting in a robust lending pipeline which you will help monitor and manage.
  • Partner with CSH Los Angeles and other Western Region staff to identify lending opportunities resulting from programmatic activities.
  • Contribute to the Region’s systems change efforts including commenting on local and state financing regulations and programs and facilitating conversations between the development and public financing community. 
  • Actively seek and garner feedback from developers on supportive housing development policies and financing programs and use this feedback to inform and improve lending products and policies that support innovation while meeting developer needs. 
  • Advance CSH’s strategic priorities through your Loan Officer role, including building the supportive housing industry by leading trainings and workshops, representing CSH at conferences and events and working closely with colleagues on special projects, innovative ideas and programs that advance the creation of supportive housing in Los Angeles and the Western Region. 

Requirements:

The qualities we are looking for include an adaptive, entrepreneurial problem solving approach. Candidates should be driven by strategic thinking executed with creativity and flexibility. It is important to welcome and pursue new ideas and visions for supportive housing and the role it plays in solving complex problems.

  • Bachelor degree required. Experience may substitute for education.
  • Minimum 5 years’ experience in low income or supportive housing development, underwriting or funding field.
  • Extensive knowledge of the Low Income Housing Tax Credit Program and familiarity with state and other federally funded affordable housing programs.
  • Familiarity with the entitlement process, zoning and planning and challenges for low- income or supportive housing developers.
  • Familiarity or interest in issues related to supportive housing including homelessness, low income housing development, finance, state and local housing finance policies, service needs, community development and planning, mental illness, AIDS, harm reduction or public housing.
  • Strong analytical, interpersonal, facilitation, communication and presentation skills.
  • Demonstrated skills using Microsoft Office Suites. Experience with loan servicing or CRM programs a plus.
  • Demonstrated success building quality teams, trusted relationships and setting and managing performance and mentoring and coaching development partners in the areas of real estate development and housing finance issues.

CSH staff are mission driven, we take initiative, pursue goals with minimal supervision and are adept at managing multiple assignments effectively.

Compensation:

Commensurate with Experience

How to Apply:

Interested in joining our team as a leader in the national supportive housing movement?

To Apply: Candidates should apply by clicking on the link below. All candidates should attach their Resume, Cover Letter and Salary Expectations as one Microsoft Word or PDF document.

https://csh.csod.com/ats/careersite/jobdetails.aspx?site=1&c=csh&id=50&source=3

CSH is proud that it always has been and always will be an Equal Opportunity Employer.

Financial Analyst CSH
New York, NY
Job Function: Finance
Posted: October 16, 2017

Background:

CSH transforms how communities use housing solutions to improve the lives of the most vulnerable people. We offer capital, expertise, information and innovation that allow our partners to use supportive housing to achieve stability, strength and success for the people in most need. CSH blends over 25 years of experience and dedication with a practical and entrepreneurial spirit, making us the source for housing solutions. CSH is an industry leader with national influence and deep connections in a growing number of communities throughout the country.

Position Summary:

We are seeking an enthusiastic, detailed-oriented individual to join CSH’s Finance Team to support the administration of CSH’s New Market Tax Credit (NMTC) Portfolio. 

The NMTC Portfolio currently consists of seven projects, but will soon grow to approximately twelve over the next year.  Reporting to the Chief Financial Officer, the NMTC Financial Analyst will manage the administration and compliance of closed projects; assist with the preparation of CSH’s annual NMTC application to the CDFI Fund; prepare required financial reporting; and assist with general New Market Tax Credit loan compliance. A successful candidate must be a self-starter and able to take initiative to successfully manage investments with minimal day-to-day supervision, and work well independently and as part of a team that includes accountants, attorneys, program and compliance consultants, program staff, co-lenders, and government agencies.

Responsibilities:

  • Assist the organization’s NMTC application and related allocation agreements
  • Manage project closing, including establishment and management of sub-CDE general ledgers and bank accounts, reviewing key documents and preparing closing documents with external auditors
  • Service NMTC Loans, including loan data management, interest, fee and tax payments, and draws
  • Prepare all required accounting and financial reporting; coordinate and prepare work papers for annual financial audits, tax department and annual tax filings; and oversee investor reporting
  • Ensure compliance with CDFI Fund requirements including entry of community impact reporting, the annual CBA report and the asset management report regarding closed projects for the NMTC Advisory Board, Internal Management and the Board of Directors.
  • Creatively support the NMTC program by identifying solutions, offer ideas for improved systems, assist in the preparation of program budget and expenses, and complete special projects as needed and assigned.  

Requirements:

  • Successful candidates will be adaptive, entrepreneurial problem solvers with a demonstrated commitment to social justice. CSH seeks candidates driven by strategic thinking, executed with creativity and flexibility, and with an ability to adapt approach, strategy, and tactics rapidly in response to changing information or program needs. It is important to help articulate and strategically pursue new visions and ideas for supportive housing and the role it can play in solving complex problems.
  • Minimum of 5 years of experience in real estate finance, asset/portfolio management, project development, and/or non-profit lending.  Experience in loan servicing or compliance a plus.
  • Strong interest in economic and community development, affordable housing, addressing chronic homelessness, and meeting the service needs of low income, vulnerable populations, including seniors, veterans, transition-aged youth, LGBT populations, and/or those with substance use, mental illness, or criminal histories, is required.
  • Past experience in reading legal documents and managing compliance and community impact reporting related to public funding sources is desired. Familiarity with community and economic development programs is a plus. Prior experience with New Market Tax Credits is a plus, but not required.
  • Must be organized, analytic, detail-oriented, and comfortable working with numbers/data; have excellent written and verbal communication skills; and demonstrated experience managing multiple assignments and meeting deadlines.  
  • Prior experience using Microsoft Office programs and database management (Word, Excel, Power Point, Outlook) required.
  • Knowledge of Quick Books desirable
  • Bachelor’s degree preferred. Experience may substitute for education. 

Compensation:

Commensurate with Experience

How to Apply:

Interested in joining our team as a leader in the national supportive housing movement? 

To Apply:  Candidates should apply by clicking on the link below. All candidates should attach their Resume, Cover Letter and Salary Expectations as one Microsoft Word or PDF document.

https://csh.csod.com/ats/careersite/jobdetails.aspx?site=1&c=csh&id=46&source=3

CSH is proud that it always has been and always will be an Equal Opportunity Employer.

1755 Senior Researcher The Center for Responsible Lending
Durham, NC, NC
Job Function: Research and Analytics
Posted: October 16, 2017

Background:

The Center for Responsible Lending (CRL) is a nonprofit, nonpartisan research and policy organization that promotes responsible lending practices and access to fair terms of credit for low-wealth families. CRL was created in 2002 to protect homeownership and family wealth by working to eliminate predatory lending and other abusive financial practices. Our work has helped lead to major changes in lending practices, saving families over $2 billion annually. CRL has more than 40 employees and offices in Durham, NC; Oakland, CA; and in Washington, DC.

CRL is an affiliate of Self-Help, a community development lender founded in 1980 that has provided over $5 billion dollars in financing to help over 70,000 low-wealth borrowers buy homes, build businesses and strengthen community resources.

Position Summary:

The Senior Researcher will help advance CRL’s mission by conducting research and policy analysis related to predatory lending and other abusive financial practices. The individual will be expected to conduct major quantitative and qualitative research projects from inception to publication.  In addition, the Senior Researcher will respond to short-term research requests from staff and will communicate with the public, regulators, researchers, and other policymakers about CRL’s research.  

Responsibilities:

  • Design, manage and execute large multi-phase research projects on mortgage and consumer finance issues relevant to CRL’s mission.
  • Perform and interpret quantitative and statistical analyses on mortgage and consumer finance data sets.
  • Maintain familiarity with outside research, academic and otherwise, including conducting formal critiques where necessary to advance CRL’s policy goals.
  • Provide statistical expertise for internal staff.
  • Present research findings to internal and external audiences.
  • Work closely with CRL’s policy, communications, and outreach staff to ensure CRL research is relevant to policymakers and the general public.
  • Perform other duties as may be deemed necessary.

Requirements:

Minimum Qualifications:

  • Master’s degree in economics, statistics, planning, public policy, or related field.
  • At least four years of research or policy-related experience, or experience in the housing finance or financial services industry.
  • Strong knowledge of statistical methods, including econometrics.
  • Experience with SAS or comparable statistical package.
  • Self-starter, able to define and initiate new projects and manage multiple projects with competing deadlines.
  • Proven record of primary responsibility for authoring major quantitative research reports.
  • The desire to work with a diverse staff and commitment to economic and social justice.
  • Strong writing and public speaking skills.
  • Willingness to do some travel.
  • Advanced proficiency with Excel, PowerPoint.

Desired Qualifications:

  • Understanding of mortgage origination and servicing policy and practice
  • Understanding of mortgage secondary markets, the role of GSE’s, and federal housing policy.
  • Understanding of consumer finance, traditional and nontraditional underwriting, and the causes of market failures in the provision of credit to underserved populations.

Physical Requirements:

Frequently requires the use of manual dexterity and repetitive motions, primarily with the wrists, hands, and fingers.  Ability to occasionally lift and exert a force of up to 10 pounds.

Compensation:

Competitive nonprofit salary, based on experience, plus a generous benefits package.

How to Apply:

To apply, send resume and cover letter, describing why you are a fit for this position, to hiringmanager@self-help.org. Please include the position title as the subject.  Application must be received by October 30, 2017 to ensure consideration.  Applications received after this date may or may not be considered, depending on the applicant pool.  The position will remain posted until filled.

Self-Help is committed to providing equal employment opportunities to all persons regardless of race, color, class, age, gender, religion, disability that can be accommodated, marital status, ancestry, nationality, family status or sexual orientation.

Mortgage Loan Officer II Self-Help Federal Credit Union
Pomona, CA
Job Function: Lending/Loan Operations
Posted: October 16, 2017

Background:

Self-Help Federal Credit Union (SHFCU) is part of a family of nonprofit organizations whose mission is to create and protect ownership and economic opportunity for all. We are a $750 million CDFI dedicated to providing sustainable loans and responsible financial products for people of modest means, and are one of the fastest growing community development credit unions in the nation.

Self-Help Federal Credit Union is currently undergoing dynamic growth in its retail credit union operations in California, Illinois, and Florida. This is a hands-on role where your efforts have a meaningful impact on the growth goals of the organization. 

Self-Help Federal Credit Union was chartered in 2008 to build a network of branches that serve working families and underserved communities. With 19 branches in California, 3 branches in Illinois, 2 branches in Florida, approximately $718 million in assets, and serving more than 80,000 members and clients, Self-Help Federal is one of the fastest-growing low-income designated credit unions in the country. It is part of the national Self-Help family of non-profit organizations whose collective mission is to create and protect ownership and economic opportunity for all. For 36 years, the Center for Community Self-Help and its affiliates have provided $7.2 billion in financing to help over 131,000 low-wealth borrowers buy homes, start and build businesses, and strengthen community resources. For more information, go to www.self-helpfcu.org and www.self-help.org.

We are an equal opportunity employer:

SHFCU is committed to providing equal employment opportunities to all persons regardless of race, color, class, age, religion (and lack thereof), disability that can reasonably be accommodated, marital status (including domestic partner status), ancestry, nationality, national origin, family status, sex (including pregnancy, childbirth, and related medical conditions), other medical condition (physical or mental), AIDS/HIV status, genetic information, sexual identity, gender identification (including transgender status), sexual orientation, and veteran status.

Compensation: Competitive nonprofit salary, based on experience, plus a generous benefits package that includes health, dental, life insurance, flexible spending plan, retirement plan, and paid parental leave.

Position Summary:

Position Title: Mortgage Loan Officer II
Full Time, Exempt

The successful candidate, under limited supervision, provides information on credit union products and services to potential borrowers according to all credit union policies and procedures as well as Federal and State rules and regulations; interviews all applicants for real estate loans; prepares, analyzes, processes and documents all required forms and related documents for real-estate loans; approves or denies loan applications based on analysis of each applicants background, including the more complex applications, with limited oversight or assistance from management and underwriting; and is responsible for promoting credit union products and services to ensure meeting productivity goals

Responsibilities:

  • Meet with loan applicants to discuss viable mortgage options, counsel on credit and budget, develop roadmap and process for mortgage approval and assist with the loan application process. 
  • Prequalify loan applicants by examining all borrower information and documentation, assessing credit-worthiness, adequacy of income, credit and collateral and calculating repayment risk. 
  • Using in-depth lending experience, determines the appropriate manner to structure loan, use of multiple loan products, and maximum purchase price/loan amount based on borrower data. 
  • Approve or deny real-estate loan applications that do not meet pre-qualification standards, and explain reasons for denial.
  • Gather and review necessary data to complete the loan review process including credit bureau reports, verifying debts and estimating monthly payments for any outstanding debts not listed on application and ensuring they are added to application.
  • Comply with all federal and state mortgage regulations and disclosure requirements.
  • Consistently prepare exemplary mortgage loan application and documentation for underwriting and loan closing. Ensure that each real-estate loan is processed accurately, troubleshoot any issues that may arise during the processing period, and maintain communication with borrower throughout processing period, as needed. Consistently achieve loan production goals.
  • Represent Self-Help in networking functions and develop mortgage loan business through continual identification, development and maintenance/expansion of a quality network of business relationships that serves as a recurring source of referrals for new mortgage lending opportunities. This network may consist of Real Estate professionals, builders, and professional contacts, as well as other valuable referral sources enhanced by regular participation in business related development opportunities, community efforts to promote homeownership and professional organizations.
  • May oversee the responsibilities of a Mortgage Loan Assistant, if appropriate
  • May coach less experienced Mortgage Loan Officers, as needed;
  • Other duties as may be deemed necessary.

Requirements

  • Strong commitment to our mission - creating economic opportunity for traditionally underserved communities.
  • Strong understanding of cultural competency
  • Preference for working in organizations that place priority on teamwork and collaboration
  • High School diploma or equivalent; Bachelor's degree preferred.
  • 5 to 10 years relevant experience including at least 3 years' experience as MLO. 
  • Prior experience at Self-Help in Mortgage Lending preferred.

Requirements:

Knowledge, Skill and Ability:

  • Demonstrated ability to represent Self-Help, develop business, generate leads and develop community networks. Able to utilize existing networking and strong association relationships and able to expand those relationships to drive referral business;
  • In depth analytical and quantitative skills and ability to independently handle loan applications and assess even the most complex borrower's ability to successfully repay loans including the use of multiple loan products, when needed;
  • Demonstrated ability to meet high productivity goals;
  • Ability to secure and maintain NMLS certification;
  • Ability to work collaboratively on team as well as work independently and with little oversight on handling assignments;
  • Sensitivity to issues of low-wealth borrowers and a desire to work in a racially and socially diverse organization;
  • Strong organization, computer and customer service skills;
  • Strong communications skills including strong writing skills and presentation skills;
  • Proficiency with Word, Excel and PowerPoint;
  • Ability to travel;
  • ENGLISH / SPANISH FLUENCY REQUIRED

Physical Requirements/Work Environment 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions;

  • Close vision is required;
  • Employee is regularly required to: sit; talk and hear; use hands to finger, handle or feel; and reach with hands and arms. A sit-stand desk is also acceptable;
  • Employee is frequently required to type and use a keyboard;
  • The employee must occasionally lift and/or move up to 10 pounds.

Core Values:

In addition to the above, the successful candidate must exemplify Self-Help's Core Values:

  • Mission Before Self - We always seek to put our mission and the communities we serve first.
  • Service with Excellence - We strive to provide exceptional service
  • Embracing and Promoting Change - We recognize that change is essential and can be hard.
  • Results, Not Credit - We encourage teamwork and collaboration focused on results.
  • Diversity as Strength - We value diverse perspectives, skills, and backgrounds as core strengths.
  • Financial Sustainability for Mission Impact - We build financial strength to advance and sustain our work.

Compensation:

Competitive nonprofit salary, based on experience, plus a generous benefits package that includes health, dental, life insurance, flexible spending plan, retirement plan, and paid parental leave.

How to Apply:

Please apply to our Human Resources Department:

Interested individuals please send a resume and cover letter to cahiringmanager@self-helpfcu.org and reference this job "Mortgage Loan Officer, Pomona" in the subject line of your message.

Mortgage Loan Officer II Self-Help Federal Credit Union
Fresno, CA
Job Function: Lending/Loan Operations
Posted: October 16, 2017

Background:

Self-Help Federal Credit Union (SHFCU) is part of a family of nonprofit organizations whose mission is to create and protect ownership and economic opportunity for all. We are a $750 million CDFI dedicated to providing sustainable loans and responsible financial products for people of modest means, and are one of the fastest growing community development credit unions in the nation.

Self-Help Federal Credit Union is currently undergoing dynamic growth in its retail credit union operations in California, Illinois, and Florida. This is a hands-on role where your efforts have a meaningful impact on the growth goals of the organization. 

Self-Help Federal Credit Union was chartered in 2008 to build a network of branches that serve working families and underserved communities. With 19 branches in California, 3 branches in Illinois, 2 branches in Florida, approximately $718 million in assets, and serving more than 80,000 members and clients, Self-Help Federal is one of the fastest-growing low-income designated credit unions in the country. It is part of the national Self-Help family of non-profit organizations whose collective mission is to create and protect ownership and economic opportunity for all. For 36 years, the Center for Community Self-Help and its affiliates have provided $7.2 billion in financing to help over 131,000 low-wealth borrowers buy homes, start and build businesses, and strengthen community resources. For more information, go to www.self-helpfcu.org and www.self-help.org.

We are an equal opportunity employer:

SHFCU is committed to providing equal employment opportunities to all persons regardless of race, color, class, age, religion (and lack thereof), disability that can reasonably be accommodated, marital status (including domestic partner status), ancestry, nationality, national origin, family status, sex (including pregnancy, childbirth, and related medical conditions), other medical condition (physical or mental), AIDS/HIV status, genetic information, sexual identity, gender identification (including transgender status), sexual orientation, and veteran status.

Compensation: Competitive nonprofit salary, based on experience, plus a generous benefits package that includes health, dental, life insurance, flexible spending plan, retirement plan, and paid parental leave.

Position Summary:

Position Title: Mortgage Loan Officer II
Full Time, Exempt

The successful candidate, under limited supervision, provides information on credit union products and services to potential borrowers according to all credit union policies and procedures as well as Federal and State rules and regulations; interviews all applicants for real estate loans; prepares, analyzes, processes and documents all required forms and related documents for real-estate loans; approves or denies loan applications based on analysis of each applicants background, including the more complex applications, with limited oversight or assistance from management and underwriting; and is responsible for promoting credit union products and services to ensure meeting productivity goals.

Responsibilities:

  • Meet with loan applicants to discuss viable mortgage options, counsel on credit and budget, develop roadmap and process for mortgage approval and assist with the loan application process. 
  • Prequalify loan applicants by examining all borrower information and documentation, assessing credit-worthiness, adequacy of income, credit and collateral and calculating repayment risk. 
  • Using in-depth lending experience, determines the appropriate manner to structure loan, use of multiple loan products, and maximum purchase price/loan amount based on borrower data. 
  • Approve or deny real-estate loan applications that do not meet pre-qualification standards, and explain reasons for denial.
  • Gather and review necessary data to complete the loan review process including credit bureau reports, verifying debts and estimating monthly payments for any outstanding debts not listed on application and ensuring they are added to application.
  • Comply with all federal and state mortgage regulations and disclosure requirements.
  • Consistently prepare exemplary mortgage loan application and documentation for underwriting and loan closing. Ensure that each real-estate loan is processed accurately, troubleshoot any issues that may arise during the processing period, and maintain communication with borrower throughout processing period, as needed. Consistently achieve loan production goals.
  • Represent Self-Help in networking functions and develop mortgage loan business through continual identification, development and maintenance/expansion of a quality network of business relationships that serves as a recurring source of referrals for new mortgage lending opportunities. This network may consist of Real Estate professionals, builders, and professional contacts, as well as other valuable referral sources enhanced by regular participation in business related development opportunities, community efforts to promote homeownership and professional organizations.
  • May oversee the responsibilities of a Mortgage Loan Assistant, if appropriate
  • May coach less experienced Mortgage Loan Officers, as needed;
  • Other duties as may be deemed necessary.

Requirements

  • Strong commitment to our mission - creating economic opportunity for traditionally underserved communities.
  • Strong understanding of cultural competency
  • Preference for working in organizations that place priority on teamwork and collaboration
  • High School diploma or equivalent; Bachelor's degree preferred.
  • 5 to 10 years relevant experience including at least 3 years' experience as MLO. 
  • Prior experience at Self-Help in Mortgage Lending preferred.

Requirements:

Knowledge, Skill and Ability:

  • Demonstrated ability to represent Self-Help, develop business, generate leads and develop community networks. Able to utilize existing networking and strong association relationships and able to expand those relationships to drive referral business;
  • In depth analytical and quantitative skills and ability to independently handle loan applications and assess even the most complex borrower's ability to successfully repay loans including the use of multiple loan products, when needed;
  • Demonstrated ability to meet high productivity goals;
  • Ability to secure and maintain NMLS certification;
  • Ability to work collaboratively on team as well as work independently and with little oversight on handling assignments;
  • Sensitivity to issues of low-wealth borrowers and a desire to work in a racially and socially diverse organization;
  • Strong organization, computer and customer service skills;
  • Strong communications skills including strong writing skills and presentation skills;
  • Proficiency with Word, Excel and PowerPoint;
  • Ability to travel;
  • ENGLISH / SPANISH FLUENCY REQUIRED

Physical Requirements/Work Environment 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions;

  • Close vision is required;
  • Employee is regularly required to: sit; talk and hear; use hands to finger, handle or feel; and reach with hands and arms. A sit-stand desk is also acceptable;
  • Employee is frequently required to type and use a keyboard;
  • The employee must occasionally lift and/or move up to 10 pounds.

Core Values:

In addition to the above, the successful candidate must exemplify Self-Help's Core Values:

  • Mission Before Self - We always seek to put our mission and the communities we serve first.
  • Service with Excellence - We strive to provide exceptional service
  • Embracing and Promoting Change - We recognize that change is essential and can be hard.
  • Results, Not Credit - We encourage teamwork and collaboration focused on results.
  • Diversity as Strength - We value diverse perspectives, skills, and backgrounds as core strengths.
  • Financial Sustainability for Mission Impact - We build financial strength to advance and sustain our work.

Compensation:

Competitive nonprofit salary, based on experience, plus a generous benefits package that includes health, dental, life insurance, flexible spending plan, retirement plan, and paid parental leave.

How to Apply:

Please apply to our Human Resources Department:

Interested individuals please send a resume and cover letter to cahiringmanager@self-helpfcu.org and reference this job, Mortgage Loan Officer ll in the subject line of your message.

Accessory Dwelling Unit Program Manager Housing Trust Silicon Valley
San Jose, CA
Job Function: Project Management
Posted: October 11, 2017

Background:

The mission of the Housing Trust Silicon Valley is to make Silicon Valley a more affordable place to live. We make loans and grants to increase the supply of affordable housing, assist first-time homebuyers, prevent homelessness, and stabilize neighborhoods. 

Position Summary:

Are you a creative real estate or lending professional looking to have a positive impact on the biggest challenge facing our region? Are you dedicated and mission driven? And, do you take pride in your work and thrive in a collaborative environment with people who also exhibit these qualities? If so, Housing Trust Silicon Valley is the place for you.

This position is Full-Time, Exempt. As ADU Program Manager, you will report directly to the Chief Executive Officer and lead the design and implementation of new Accessory Dwelling Units (ADUs) outreach and lending programs. ADUs are going to be a critical tool to alleviating the state’s housing crisis – they can be built at a relatively low cost and with little impact on neighborhood character. With the passage of AB2299 and SB1069 last year, construction of ADUs is now easier than ever and with cities pushing to create friendly policies for ADUs, the missing link is getting information to the public about how to develop ADUs and creating financing sources homeowners can access to cover the cost of construction. Alternative tools for increasing affordable housing supply is a high priority for the Housing Trust and we have been recognized in City of San Jose Mayor Sam Liccardo’s Housing Plan as a partner on ADUs and have received seed capital from JP Morgan Chase from their PRO Neighborhoods program, in collaboration with Genesis LA.

This is an ideal opportunity for someone who is interested in effecting meaningful change on one of the most pressing issues facing our region – creation and preservation of housing for low- to middle-income people. Who will be successful in this role? Someone who enjoys innovating creative solutions that have real world use. Someone who wants to see a project through from the beginning research stages to successful execution. Someone who likes working with stakeholders to gather research and feedback, ultimately resulting in more effective outcomes. Someone who enjoys taking ownership of a project and isn’t afraid to ask questions. Someone who works independently and thrives in a fast-paced environment. Perhaps, someone like you?

Responsibilities:

Strategy and General Management 

  • Manage all aspects of program, including developing deliverable timeline, meeting deadlines, managing relationships with stakeholders, potential clients/borrowers and collaborators
  • Recruit a cohort of homeowners interested in developing ADUs and develop a user-centered program design process with the end goal of coming up with tools homeowners can use to successfully create ADUs

Program Design

  • Identify and outreach to stakeholders to solicit input
  • Design marketing and education plan to potential borrowers
  • Research market impediments to inform program design
  • Combine findings of user-centered design with collaborative learnings to work with our lending team to create lending product(s) and program policies and procedures
  • Design curriculum for cohort of interested homeowners 

Marketing and Education 

  • Oversee design of marketing and education materials that may include a website, email, print, video or other creative platforms

Requirements:

  • Bachelor’s degree in Business, Economics, Urban Planning, Real Estate or related field and 5 years relevant experience developing or managing programs in residential energy efficiency, residential solar, single-family lending, homebuyer education, affordable housing development or other related field
  • Experience managing projects, meeting deadlines and/or designing lending programs
  • Strong interpersonal skills 
  • Marketing experience
  • Experience preparing and delivering effective and engaging presentations
  • Exceptional attention to detail and accuracy
  • Experience with database software (particularly Salesforce-based), and expertise in Excel
  • Operate with the highest degree of integrity
  • Effectively accumulate and present data, verbally and in written form
  • Work independently, take initiative and solve problems
  • Proficiency in other standard office software - Outlook, MS Word, and PowerPoint

Compensation:

The annual salary commensurate to experience.

How to Apply:

To be considered for this position, please send a letter of interest along with an updated resume to Jobs1@housingtrustsv.org

1754 Bilingual Member Services Representative Self-Help Credit Union
Brevard, NC, NC
Job Function: Financial Services
Posted: October 11, 2017

Background:

Self-Help is a leading national community development financial institution (CDFI) headquartered in Durham, NC. Founded in 1980, Self-Help has provided over $7 billion in financing to 131,000 families, individuals and businesses underserved by traditional financial institutions. It helps drive economic development and strengthen communities by financing hundreds of homebuyers each year, as well as nonprofits, child care centers, community health facilities, public charter schools, and residential and commercial real estate projects. The Self-Help family of non-profit organizations includes North Carolina’s Self-Help Credit Union, Self-Help Federal Credit Union, Self-Help Ventures Fund and the Center for Responsible Lending, a national policy and advocacy organization addressing abusive lending practices. Through its credit union network, Self-Help serves over 129,000 people in North Carolina, California, Chicago and Florida and offers a full range of financial products and services. Learn more at www.self-help.org, www.self-helpfcu.org and www.responsiblelending.org.

Position Summary:

The Bilingual Member Services Representative will serve as a liaison between the member and the credit union, provide account information by phone or in person, as well as information on the full range of credit union products and services, open accounts for members, resolve issues, and professionally handle the member’s daily needs, and provide a variety of transactional services to members.

Responsibilities:

  • Greet and welcome members and visitors to the credit union in a friendly and professional manner. Provide prompt, efficient and accurate service in the processing of transactions. 
  • Perform account transactions and maintenance as authorized, including processing share deposit payments, loan payments, CD transactions, lines of credit advances, and account transfers; disbursing cash and check withdrawals; monitoring receipts, counting cash and performing reconciliations; adding joint owners, completing address changes and competing any other necessary teller functions.
  • Provide general and specific service-related information concerning credit union services or policies in-person or by-telephone. 
  • May respond to email or other electronic requests submitted by members providing professional prompt, efficient, and accurate service and information. 
  • Respond to members’ requests, problems, and complaints and/or direct them to the appropriate person for specific information and assistance.  Research accounts for deposit, withdrawal, and loan-payment discrepancies.
  • Assist members with balancing accounts, completing payroll deduction and direct deposit cards. 
  • Promote credit union products and services based on member’s needs.  Refer loan product inquiries to Loan Officer. 
  • May open new accounts, and service existing accounts. Set up new account files, and provide members with all necessary information for membership, including advising and assisting members with new and existing products and services. 
  • May be required to work the call center, periodically handling transactions and responding to member inquiries by phone.  
  • Provide information on deposit alternatives to members wishing to place funds with the credit union.
  • Serve as back-up to MSR II for opening and closing member accounts.  
  • Open, close and balance cash drawer daily. Maintain drawer cash levels within prescribed amounts. 
  • Enter night, ATM and mail deposits.  

Provide translational assistance to members and staff. 

  • Other duties, responsibilities, and projects as assigned. 

Requirements:

Minimum Qualifications: 

  • High school diploma or equivalent and 1 to 2 years of experience in banking or retail.  
  • Attention to detail. 
  • Ability to effectively organize and prioritize work. 
  • Excellent interpersonal skills. 
  • Ability to form and maintain strong relationships with internal and external customers. 
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 
  • Knowledge of basic economic and accounting principles and practices, the financial markets and banking. 
  • Analytical and problem solving skills. 
  • Ability to use keyboard and data entry skills.
  • May be required to travel to cover other branches. 
  • English/Spanish fluency required. 

Compensation:

Competitive nonprofit salary, based on experience, plus a generous benefits package. 

 

How to Apply:

To apply, send resume and cover letter, describing why you are a fit for this position, to hiringmanager@self-help.org. Please include the position title as the subject.  The position will remain posted until filled.

Self-Help is committed to providing equal employment opportunities to all persons regardless of race, color, class, age, gender, religion, disability that can be accommodated, marital status, ancestry, nationality, family status or sexual orientation.

1752 MSR – Bilingual Member Services Representative Self-Help Credit Union
Brevard, NC, NC
Job Function: Financial Services
Posted: October 11, 2017

Background:

Self-Help is a leading national community development financial institution (CDFI) headquartered in Durham, NC. Founded in 1980, Self-Help has provided over $7 billion in financing to 131,000 families, individuals and businesses underserved by traditional financial institutions. It helps drive economic development and strengthen communities by financing hundreds of homebuyers each year, as well as nonprofits, child care centers, community health facilities, public charter schools, and residential and commercial real estate projects. The Self-Help family of non-profit organizations includes North Carolina’s Self-Help Credit Union, Self-Help Federal Credit Union, Self-Help Ventures Fund and the Center for Responsible Lending, a national policy and advocacy organization addressing abusive lending practices. Through its credit union network, Self-Help serves over 129,000 people in North Carolina, California, Chicago and Florida and offers a full range of financial products and services. Learn more at www.self-help.orgwww.self-helpfcu.org and www.responsiblelending.org.

Position Summary:

The Bilingual Member Services Representative will serve as a liaison between the member and the credit union, provide account information by phone or in person, as well as information on the full range of credit union products and services, open accounts for members, resolve issues, and professionally handle the member’s daily needs, and provide a variety of transactional services to members.

Responsibilities:

  • Greet and welcome members and visitors to the credit union in a friendly and professional manner. Provide prompt, efficient and accurate service in the processing of transactions. 
  • Perform account transactions and maintenance as authorized, including processing share deposit payments, loan payments, CD transactions, lines of credit advances, and account transfers; disbursing cash and check withdrawals; monitoring receipts, counting cash and performing reconciliations; adding joint owners, completing address changes and competing any other necessary teller functions. 
  • Provide general and specific service-related information concerning credit union services or policies in-person or by-telephone. 
  • May respond to email or other electronic requests submitted by members providing professional prompt, efficient, and accurate service and information. 
    Respond to members’ requests, problems, and complaints and/or direct them to the appropriate person for specific information and assistance.  Research accounts for deposit, withdrawal, and loan-payment discrepancies.
  • Assist members with balancing accounts, completing payroll deduction and direct deposit cards. 
  • Promote credit union products and services based on member’s needs.  Refer loan product inquiries to Loan Officer. 
  • May open new accounts, and service existing accounts. Set up new account files, and provide members with all necessary information for membership, including advising and assisting members with new and existing products and services. 
  • May be required to work the call center, periodically handling transactions and responding to member inquiries by phone.  
  • Provide information on deposit alternatives to members wishing to place funds with the credit union. 
  • Serve as back-up to MSR II for opening and closing member accounts.   
  • Open, close and balance cash drawer daily. Maintain drawer cash levels within prescribed amounts. 
  • Enter night, ATM and mail deposits.  

Provide translational assistance to members and staff. 

  • Other duties, responsibilities, and projects as assigned. 

Requirements:

Minimum Qualifications: 

  • High school diploma or equivalent and 1 to 2 years of experience in banking or retail.  
  • Attention to detail. 
  • Ability to effectively organize and prioritize work. 
  • Excellent interpersonal skills. 
  • Ability to form and maintain strong relationships with internal and external customers. 
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 
  • Knowledge of basic economic and accounting principles and practices, the financial markets and banking. 
  • Analytical and problem solving skills.
  • Ability to use keyboard and data entry skills.   
  • May be required to travel to cover other branches. 
  • English/Spanish fluency required. 

Compensation:

Competitive nonprofit salary, based on experience, plus a generous benefits package.

How to Apply:

To apply, send resume and cover letter, describing why you are a fit for this position, to hiringmanager@self-help.org. Please include the position title as the subject. The position will remain posted until filled. 

Self-Help is committed to providing equal employment opportunities to all persons regardless of race, color, class, age, gender, religion, disability that can be accommodated, marital status, ancestry, nationality, family status or sexual orientation.

1746 Commercial Loan Closing Coordinator Self-Help Credit Union
Durham, NC, NC
Job Function: Lending/Loan Operations
Posted: October 11, 2017

Background:

Self-Help is a leading national community development financial institution (CDFI) headquartered in Durham, NC. Founded in 1980, Self-Help has provided $7 billion in financing to 131,000 families, individuals and businesses underserved by traditional financial institutions. It helps drive economic development and strengthen communities by financing hundreds of homebuyers each year, as well as nonprofits, child care centers, community health facilities, public charter schools, and residential and commercial real estate projects. The Self-Help family of non-profit organizations includes Self-Help Credit Union, Self-Help Federal Credit Union, Self-Help Ventures Fund and the Center for Responsible Lending, a national policy and advocacy organization addressing abusive lending practices. Through its credit union network, Self-Help serves 129,000 people in North Carolina, California, Chicago and Florida and offers a full range of financial products and services. Learn more at www.self-help.org, www.self-helpfcu.org and www.responsiblelending.org

Position Summary:

Self-Help is seeking a Commercial Loan Closing Coordinator to join our team in Durham, NC. The Loan Closing Coordinator is responsible for facilitating all loan-closing activities for Self-Help’s Commercial Lending Team and provides other critical functions to enable loan origination.  Loans range in size and complexity, including multi-million dollar real-estate based loans to small business loans.

This position is a full time position but we will consider part time candidates interested in working at least 30 hours/week.

Responsibilities:

  • Serve as Project Manager in facilitating and driving the closing process for large and/or complex commercial loans.   
  • Work closely with Commercial Loan Officers, Commercial Underwriters, internal Legal counsel, borrowers, and borrower’s counsel to ensure loans are closed properly and in accordance with the terms of the loan and Self-Help’s standards.  

This includes:  

  • Creating loan closing checklists;  
  • Coordinating due diligence intake and review;  
  • Guiding other team members to ensure closing deadlines are met; 
  • Communicating with borrower and borrower representatives; 
  • Evaluating all documents and ensuring they meet Self-Help’s standards;  
  • Leading evaluations on key topics ensuring they meet Self-Help’s standards, especially around insurance requirements; 
  • Leading regular progress meetings with internal colleagues and borrower team; and 
  • Actively participating with other team members to creatively solve problems for non-traditional borrowers and deal structures.  
  • Coordinate the aggregation of documentation required to process construction draws on larger loans, including intake of documentation from borrower; evaluation and review of packages for completeness; and coordinating communication with borrower and internal colleagues. 
  • Perform other duties that may be deemed necessary including, but not limited to: 
    • Coordinating applications to government entities: 
    • Supporting commercial loan origination and closings:  

Requirements:

Minimum Qualifications: 

  • A bachelor’s degree (or equivalent experience) plus minimum of two years’ experience as a paralegal, project manager, or related work experience. 
  • Strong organizational and time management skills, keen attention to detail, and the ability to use good judgment to ensure that Self-Help standards for closing are satisfied. 
  • Strong project management skills, including ability to set and organize competing priorities. 
  • Ability to prioritize multiple tasks with time-sensitive deadlines. 
  • Ability to adapt to changing priorities and maintain composure in stressful situations. 
  • Ability to work cooperatively in teams and facilitate meetings. 
  • Ability to influence others (teammates, peers and senior managers) to accomplish tasks 
  • Strong interpersonal and communication skills. 
  • Ability to provide the highest level of customer service to borrowers. 
  • Ability and willingness to work overtime as needed. 
  • Proficiency with Microsoft Word and Excel and ability to learn Self-Help loan closing and loan management software systems.   

Desired Qualifications: 

  • Four years’ experience as a paralegal, project manager, or related work experience, preferred. 
  • Experience as a commercial loan closer for a financial institutional or as a commercial real estate paralegal for a law firm also preferred. 
  • Familiarity with lending software a plus. 

Physical Requirements: 

  • Frequently requires use of manual dexterity and repetitive motions, primarily with the wrists, hands, and/or fingers.  Must be able to occasionally lift and exert force of up to 10 pounds. 

Compensation:

Competitive nonprofit salary, based on experience, plus a generous benefits package. 

How to Apply:

To apply, send resume and cover letter, describing why you are a fit for this position, to hiringmanager@self-help.org. Please include the position title as the subject.

The position will remain posted until filled. 

Self-Help is committed to providing equal employment opportunities to all persons regardless of race, color, class, age, gender, religion, disability that can be accommodated, marital status, ancestry, nationality, family status or sexual orientation. 

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