Background:
Through capital and commitment, Capital Impact Partners helps people build communities of opportunity that break barriers to success. We deliver strategic financing, incubate new social programs, and provide capacity-building to help ensure that low-to-moderate-income individuals have access to quality health care and education, healthy foods, affordable housing, and the ability to age with dignity. A non-profit community development financial institution, Capital Impact Partners has disbursed more than $2.5 billion to revitalize communities over the past 35 years. Our leadership in delivering financial and social impact has resulted in Capital Impact earning a “AA” rating from S&P Global “AA” and being recognized by Aeris since 2005 for our performance. Headquartered in Arlington, VA, Capital Impact Partners operates nationally, with local offices in Detroit, MI, and Oakland, CA. Learn more at www.capitalimpact.org.
Position Summary:
The Loan Portfolio Data Analyst will deliver analyses and reports to management, team members and compliance by understanding Capital Impact Partners' complex set of lending programs and the pertinent data associated with them. Additionally, the Loan Portfolio Data Analyst will further develop and evolve our reporting capabilities in support of our growing internal and external needs.
Responsibilities:
- Successfully deliver analyses and reports to management, team members and compliance by understanding CIPs complex set of lending programs and on and off balance sheet lending portfolios and the pertinent data associated with them
- Further develop and evolve our reporting capabilities in support of our growing internal and external needs;
- Coordinate, to the extent needed, the production of reporting content needed from other departments
- Master system technology to understand its capabilities and current use and learn to create data extracts for reporting purposes.
Requirements:
- Bachelor’s degree required.
- Knowledge of relevant reporting outputs and metrics including certain financial metrics, loan performance reporting, risk metrics and portfolio characteristics.
- Familiarity with different reporting perspectives: Region/Country breakdown, industry breakdown, maturity distributions, credit quality ratings.
- Comfortable and capable of working with portfolio managers, compliance officers and management to understand and define reporting requirements.
- Experience analyzing data and metrics with sufficient familiarity to recognize potential issues.
- Experience managing and manipulating large amounts of data in Microsoft Excel.
- At least three years in a financial institution setting and an understanding of lending, loan data, the lending business, and the importance of data analysis and reporting.
Compensation:
Depends on the experience
How to Apply:
Please visit the Career Section of our website: https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=1839547
Background:
Century Housing Corporation is a mission-driven Community Development Financial Institution (CDFI) supporting quality affordable home development throughout California. With offices in Culver City, Long Beach and San Francisco, Century provides innovative end-to-end financing from predevelopment to permanent loans. Century also serves as a reliable partner to state and local agencies, municipalities and other CDFIs in pioneering aggressive financing programs like GSAF or LACHIF.
From its beginnings as a state agency and through the past 20 years of service as a private nonprofit, Century’s work has resulted in more than $1 billion in financing for over 25,000 new affordable homes, more than $400 million in capital under management, and nearly 2,500 construction jobs created in 2016 alone.
Position Summary:
Under the direction of the Senior Vice President, incumbent is responsible for evaluating the credit worthiness and capabilities of the borrower /guarantor, the real estate collateral securing the proposed loan, and adequacy of the loan structure for transactions and/or relationships. The Underwriter is responsible for identifying and reporting any/all financial aspects, and changes during the process, of a proposed loan from origination through closing. Performs with a high degree of ethical standards. Frequent interaction with other lending staff, accounting, legal and other support personnel in delivery of an excellent client experience, while minimizing Century’s risk exposure. The essential duties and responsible listed below are not intended to be all inclusive:
Responsibilities:
- In support of loan originations team, monitor loan from origination through the closing process assuring a positive and timely experience for Century clients as well as well as reducing Century’s costs for loan loss.
- Underwrite multifamily developments financed with LIHTC, HUD HAP/Section 8, tax exempt bonds, FHA and Fannie/Freddie.
- Perform initial analysis evaluating the applicant’s credit worthiness and financial capacity.
- As part of comprehensive due diligence, request market analysis as necessary and initiate process for ordering third party reports as needed. Review market analysis and appraisal to determine if the report accurately reflects the underwriter's knowledge of the property's operations and market position, as well as reconciling any differences.
- Prepare reports, presentations, documentation of underwriting including recommendations based on research for presentation to Loan Committee or as directed by the Senior Vice President.
- Periodically reassess financial health of borrower and/or investments, make report and recommendations.
- Maintain good knowledge of surrounding market conditions, report deficiencies, irregularities as means of mitigating risk exposure with respect to all holdings.
- Perform the underwriting and due diligence on potential investment opportunities as required.
Requirements:
- Superior ability to develop capital budgeting and related financial models requires expert level knowledge of Excel data analysis tools. Confidence in ability to generate and explain complex financial models.
- Skilled in the use of Microsoft office suite, including expert level experience with Excel, CLCS and CRM.
- Ability to work with loan officers, loan administration, accounting and other support staff to deliver timely turnaround for Century client.
- Experienced in prioritizing and multitasking. Skilled in managing time, multiple demands, and competing priorities effectively to accomplish objectives.
- Access to reliable transportation, current drivers' license and insurance.
- Ability to keep established hours of operation and maintain excellent attendance and on-time arrival.
- Ability to work overtime and travel locally on relatively short notice.
Compensation:
Competitive salary and excellent employee benefits including fully paid medical, dental, vision. Other benefits include 403(b) plan with company match, life insurance, flexible spending account, paid time off and paid holidays.
How to Apply:
Please email your resume including salary expectations to Fern Hendrickson at fhendrickson@centuryhousing.org or FAX to (310) 258-0714.
Job Location: Culver City, California, no relocation assistance provided.
Our organization is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or Veteran status
Background:
The City Fund is a start-up nonprofit organization founded by a group of senior district, charter school, and non-profit executives. The City Fund is dedicated to supporting the growth of high-quality public schools in cities across the country. With funding from national philanthropists, we invest in a variety of education organizations at the city, state, and national level to improve urban school systems.
We believe that all students can succeed if given access to great public schools. We believe that schools can succeed if educators are empowered to make key decisions in their classrooms and schools. And we believe that school systems can succeed when schools operate with autonomy while being held accountable for strong student results. Therefore, The City Fund drives change through three primary strategies: 1) funding; 2) building the capacity of key city-based education organizations through advising and governance support; and 3) convening communities of practice to facilitate peer-to-peer learning.
Position Summary:
The founding Director of Finance and Operations (DFO) will play a critical role in ensuring The City Fund’s operational excellence. By working with the Partner team to build, maintain, and improve systems, the Director will support the effectiveness of the organization and individual team members, while ensuring a high degree of trust from The City Fund's Board and auditors. The DFO will report to a Partner, while working closely with all staff in a virtual environment.
Responsibilities:
Financial Management
- Develop and manage The City Fund’s finance and reporting procedures; manage all financial transactions including accounts payable, payroll and benefits administration
- Work with Managing Partner to develop annual budget and monitor spending accordingly
- Oversee annual financial audit and 990 preparation process in collaboration with consultants from The City Fund's financial services vendor
- Process expense reports and reimbursements through Expensify
- Support the Event Manager with financial planning for and tracking of our events
Grant Management
- Work closely with the Partner team to design and build our operational systems, ensuring the organization is a successful grant maker and serves as a conservative steward of available resources
- Develop and manage The City Fund’s grant making and reporting procedures
- Work with Managing Partner to develop budgets for and track spending against in-bound grants
- Manage cash flow and grant disbursements
- Monitor grant metrics and ensure team is on track for helping the organization reach metric milestones and goals
- Assist with developing affiliated grant reports
Operational Management
- Manage all internal operations including HR, IT, and facilities
- Manage relationships and contracts with finance and operations vendors, including The City Fund's PEO and bookkeeper
- Develop and refine organizational strategies for use of technology and productivity tools to make the organization more operationally supportive and efficient (Zoom, Slack, Google Apps, Expensify, Quickbooks Online, etc.)
The City Fund is a virtual organization and staff members work remotely from their homes. The Director should be prepared to travel an estimated 1-2 nights per month. The City Fund offers a competitive compensation and benefits package and is proud of its flexible and supportive policies and culture.
Requirements:
Your skill set
As the incoming DFO, you will possess many, though perhaps not all, of the following characteristics and qualifications:
- You demonstrate a passion for improving public education
- You have at least 5 years of professional experience with substantial experience overseeing financial and operational systems; you bring expertise in financial functions including accounting and controls, compliance, reporting, budgeting, grants management and budget planning
- You work effectively with senior leaders; your approach to operations nurtures and leverages a senior level team
- You bring a strong customer service orientation and have a track record of making those around you more successful
- You are fluent with online productivity and collaboration tools; you have successfully integrated new tools or products to improve communication and collaboration with virtual teams
- You thrive while working in a fast-paced, entrepreneurial, virtual environment; you are intellectually curious, a self-starter, highly comfortable operating autonomously while managing multiple work streams, and have strong attention to detail
- You are an achiever, dedicated to innovation and improvement; you enjoy planning and have exemplary time management skills; your teammates describe you as a solutions-oriented colleague who is always willing to support their efforts
- You want to be part of and contribute to a "no-drama" team culture
- You have exceptional oral and written communication skills;
- You are familiar with Google applications, Cloud sharing, Expensify, Quickbooks, and Microsoft Office
Compensation:
Commensurate with experience.
How to Apply:
Please upload a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position and stating how you heard about this opportunity, both in Word or PDF format, at link. Applications will be reviewed on a rolling basis.
The City Fund is an equal opportunity employer. We are committed to cultivating an environment where diverse perspectives and backgrounds are embraced, acknowledging that a team reflecting diversity of race, gender, color, ancestry, national origin, religion, age, marital/ domestic partner status, sexual orientation, gender identity, disability status, and veteran status allows us to serve our communities better. We celebrate the diversity of our nation and communities, and we seek to build a team that reflects that diversity. We welcome and encourage all applicants who share that same vision, as we want to engage all those who can contribute to our powerful mission.
About Commongood Careers
The City Fund has partnered with Commongood Careers to conduct the search for a Director of Finance and Operations. Commongood Careers is a mission-driven search firm that supports the hiring needs of high-impact nonprofits. With an approach that leverages robust talent networks, recruitment and search management expertise, and a deep understanding of our clients’ missions and cultures, we help organizations secure the talent they need to create greater social impact. Since our founding in 2005, Commongood Careers has led more than 1000 searches at 350 organizations in 33 states, making us one of the most experienced and dedicated nonprofit search firms in the country. Learn more about nonprofit job opportunities at Commongood Careers.
Background:
Through capital and commitment, Capital Impact Partners helps people build communities of opportunity that break barriers to success. We deliver strategic financing, incubate new social programs, and provide capacity-building to help ensure that low-to-moderate-income individuals have access to quality health care and education, healthy foods, affordable housing, and the ability to age with dignity. A non-profit community development financial institution, Capital Impact Partners has disbursed more than $2.5 billion to revitalize communities over the past 35 years. Our leadership in delivering financial and social impact has resulted in Capital Impact earning a “AA” rating from S&P Global “AA” and being recognized by Aeris since 2005 for our performance. Headquartered in Arlington, VA, Capital Impact Partners operates nationally, with local offices in Detroit, MI, and Oakland, CA. Learn more at www.capitalimpact.org.
Position Summary:
Capital Impact Partners seeks a Loan Associate to support the Loan Origination Team. The Loan Associate is in training to become a Loan Officer in the Originations Team of the Lending department and is contributing to the originations goals of the Lending team. The candidate for this position should have basic financial analysis skills and may have some lending underwriting experience. With formal and informal credit training from the Lending team and with exposure to different types of deals and markets, the Loan Associate will gain sufficient underwriting skills to analyze existing and new credits and identify transaction risks. Prior experience in community development lending will be a plus.
Responsibilities:
The Loan Associate will spread financial statements in Moody’s in accordance with internal guidelines, analyze financial performance and financial condition of borrowers, and develop cash flow projections in order to evaluate the debt capacity of new borrowers. The Loan Associate will assist loan officers in completing underwriting memos. This includes, on top of the financial analysis, the description of the scope and social impact of the project, the assessment of the borrowers’ management, the evaluation of major transaction risks and identification of risk mitigants, and the evaluation of the collateral for the loan. The Loan Associate will also learn about the various loan programs and products offered by Capital Impact Partners. The Loan Associate will accompany loan officers on site visits, be involved in borrower discussions, and attend appropriate conferences to become knowledgeable in the markets in which Capital Impact Partners lends.
The Loan Associate will complete annual loan reviews and recommend risk ratings based on internal risk rating system. Thorough reviews require knowledge of the market segment, awareness of local political and economic environment, and discussions with borrowers. The Loan Associate will be responsible for evaluating borrower compliance with financial covenants set forth in loan documents on a quarterly and/or annual basis.
Essential Functions
- Contribute to loan production goals by working on new loan underwriting, with supervision
- Be proficient with financial spreading and financial analysis
- Must be familiar with loan documentation and closing processes
- Monitor markets where Capital Impact is active (i.e. market/industry trends, locat/state/federal policy enfironment, community development context)
- Participate in strategic planning and innovation process
Requirements:
REQUIRED EDUCATION & EXPERIENCE
- Bachelor's degree in business related field(i.e.Accoutning, Finance)
- Masters degree in business, finance, urban/regional planning or related field a plus
- 1 year of work experience in business, finance or related field
- Proficient in Excel, Word and Powerpoint applications
- Basic financial analysis skills
- Must have strong analytical and critical thinking skills
- Must have a strong work ethic, organizational skills, and attention to detail
- Have ability to take initiative and leverage knowledge and resources to solve problems
- Have ability to learn and master new skills quickly, gaining increasing independence
- Must be able to prioritize and manage multiple projects and assignments and meet tight deadlines
- Professionalism and strong interpersonal skills with the ability to communicate effectively with both internal and external stakeholders
- Be flexible with the ability to work effectively in a changing or uncertain environment with more than one person giving direction
- Familiarity with federal, state and local community development programs, particularly programs that finance senior facilities, educational facilities, federally-qualified health centers and affordable housing; and/or experience in commercial real estate or grocery lending is a plus
Compensation:
Depending on the experience
How to Apply:
Please visit the Career Section of our website at: https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=1823097
Background:
Capital Impact Partners transforms under served communities into strong, vibrant places of opportunity. As one of the largest certified Community Development Financial Institutions in the country, we have a 30 year history of delivering strategic financing, social innovation programs and capacity building that create social change and deliver financial impact nationwide. To date, Capital Impact Partners has used its depth of experience, cooperative approach, and network of alliances to invest more than $2B in opportunities that create a high quality of life for low income individuals and communities across the country, including access to high-quality healthcare, education, healthy foods, housing, and eldercare. We draw on our shared values of cooperation, commitment, leadership, innovation, trust, and diversity as we work to redefine how innovation can create opportunities for under served Americans.
Position Summary:
The IT Service Help Desk is the central point of contact for all IT related incidents and service requests. The role of the Desktop Support Technician is to provide second line support for all staff at Capital Impact Partners. The Desktop Support Technician is responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. The IT Support staff work in a dynamic, fast-paced environment which provides services over the phone, through e-mail, phone, in person and self-service.
Responsibilities:
Strategy & Planning:
- Document resolutions in Service Request Management system.
- Evaluate documented resolutions and analyze trends for ways to prevent future problems.
- Coordinate budgeting efforts with management.
Acquisition & Deployment:
- Recommend hardware replacement and needs.
- Image hardware for deployment
- Deploy software to multiple users
- Assist remote user with setup of hardware
Operational Management:
- Document processes for User Setup, Computer Setup, and Software installation
- Provide service for remote users
- Field incoming help requests from end users via both telephone and e-mail in a courteous manner.
- Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
- Build rapport and elicit problem details from help desk customers.
- Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
- Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
- Apply diagnostic utilities to aid in troubleshooting.
- Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
- Identify and recommend appropriate software and hardware used and supported by the organization.
- Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
- Install anti-virus software.
- Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
- Test resolutions to ensure problem has been adequately resolved.
- Perform post-resolution follow-ups to help requests.
- Develop help sheets and frequently asked questions lists for end users.
- Document and ship repairs offsite in a timely manner.
- Maintain accurate inventory and asset deployments.
Requirements:
Formal Education & Certification:
- College diploma or university degree in the Information Technology field or 3-5 years of work experience.
- Certifications are a plus.
- Previous experience within a customer service role
- Excellent IT skills and computer literacy
Knowledge & Experience:
- Knowledge of basic computer hardware, including but not limited to laptop and desktop maintenance, hardware installation and upgrades, hardware requirements gathering, printer support and installation, scanner support and instillation, and cell phone support.
- 3-5 Years of experience with desktop and server operating systems, including Windows 7, 8, 8.1, 10 Windows Server 2012, 2012 R2, 2016.
- Extensive application support experience with Google G-Suite, Microsoft Office.
- Working knowledge of a range of diagnostic utilities.
- Good understanding of the organization’s goals and objectives.
- Exceptional written and oral communication skills.
- Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills.
- Strong documentation skills.
- Ability to manage objectives in active directories
Personal Attributes:
- Ability to conduct research into a wide range of computing issues as required.
- Ability to absorb and retain information quickly.
- Ability to present ideas in user-friendly language.
- Highly self-motivated and directed.
- Keen attention to detail.
- Proven analytical and problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Exceptional customer service orientation.
- Experience working in a team-oriented, collaborative environment.
- Ability to effectively communicate with remote users, local users, and Executive Management
Compensation:
Depending on the experience
How to Apply:
Please visit the Career Section of our website using the following: https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=1871487
Background:
CAHEC is a non-profit tax-credit syndicator based in Raleigh, NC with the mission to provide communities affordable housing and opportunities for growth and revitalization by investing in qualified tax credit products throughout the southeast and mid-Atlantic region.
Position Summary:
The Acquisitions Manager analyzes, evaluates, structures and formulates recommendations regarding investment in complex commercial real estate transactions. The position is responsible for the originations, underwriting, due diligence review, and closing of complex commercial real estate transactions. The position also leads and participates in the preparation and presentation of investment reports for review and approval.
Responsibilities:
Some specific functions include, but are not limited to, the following:
- Establish and maintain relationships with developers specializing in tax credit eligible commercial real estate and related industry participants.
- Prepare offers and negotiate commitments to provide investment equity for tax credit eligible properties.
- Perform financial modeling and analysis to assess financial feasibility and economic return on investment opportunities.
- Prepare recommendations on improving financial feasibility and/or economic return on investment opportunities.
- Evaluate commercial real estate investment opportunities based on local market conditions, locational and environmental characteristics, and the experience and capacity of the development team.
- Actively manage investment closings by overseeing due diligence collection and review, investment report generation and approval, and the drafting and execution of closing agreements.
- Develop and maintain current knowledge of industry trends, transaction structures, and federal and state tax credit programs for commercial real estate properties.
- Participate in formulation and recommendation of departmental goals, objectives, budgeting, policies, and procedures.
Requirements:
Education Requirement
- Bachelor’s degree in real estate, finance, business, city planning, or economics.
Work Experience
- Minimum three (3) years progressively responsible work experience relevant to commercial real estate development, finance. or investment modeling. Or minimum one (1) year direct work experience and knowledge of Low Income Housing Tax Credits and advanced relevant education and training.
Knowledge, Skills, and Abilities
- General knowledge of commercial real estate development, the Low Income Housing Tax Credit program, and associated governing regulations. Advanced Excel and Word skills. Excellent analytical skills and the ability to analyze and develop complex financial models. Excellent verbal and written communication skills, coupled with the ability to be diplomatic with all stakeholders. Ability to adapt between details-orientation and the larger business picture. Ability to collaborate in a team environment.
Compensation:
CAHEC is an equal-opportunity employer that offers a competitive compensation and benefits package.
How to Apply:
Email resume and cover letter to humanresources@cahec.com
Background:
Neighborhood Trust’s mission is to empower low-income individuals to become productive participants in the U.S. financial system and achieve their financial goals. Neighborhood Trust serves more than 8,000 clients each year on a national scale via its specially trained corps of 20+ Financial Advisors delivering tech-enabled services within employers across 3 states (and growing) and its national Pathways Program providing capacitybuilding services to the credit union industry. Neighborhood Trust is regarded as an industry leader in the financial empowerment field. Today we are cultivating our model as a scalable social venture that encourages financial services innovation. We are growing quickly with strong support from leading foundations and strategic partnerships cultivating national visibility and thought leadership.
Position Summary:
The Special Assistant will report to the CEO and work closely with Neighborhood Trust’s Executive Team. The Assistant will work across the organization, interact with Neighborhood Trust’s stakeholders, partners, Board of Directors, and will immerse themselves in the financial empowerment field and Neighborhood Trust’s role as thought leader. This is a strategic and organizational role. As the CEO’s ‘trusted counsel’, the role requires a highly- resourceful individual with strong emotional intelligence, self-motivation, and strong project management, writing, and analytical skills.
Responsibilities:
This Associate Director-level position reports directly to Justine Zinkin, Neighborhood Trust’s CEO, and encompasses five primary accountabilities:
- Coordination of CEO’s calendar, overall time management and work planning. This is a project and relationship management function, helping to balance external relations efforts (funder meetings, conferences, etc.) with strategic and management priorities.
- Preparation for and follow up on “critical path” CEO meetings (e.g., with executive leadership, partners, funders, board members and peer executives). Communications range from the CEO update at Board meetings, to follow up correspondence related to the CEO’s various meetings, to various speaking engagements involving external audiences.
- Management of Major Gift relationships, focusing on individual donors. The Assistant will help design and execute on tailored cultivation and relationship management efforts for a growing number of donors and prospects of Major Gifts.
- Coordination of and independent leadership on special projects ranging from staff meeting presentations to thought leadership pieces to be authored by the CEO to convening thought leaders on various topics.
- Support the executive team’s communications with the CEO: The Special Assistant will help facilitate decisions the executive and senior staff need receiving feedback on from the CEO. S/he will support the needs of the executive and senior staff in their ability to raise critical issues with the CEO.
Requirements:
The ideal candidate
- Has exceptional project management skills
- Is eager to grow with Neighborhood Trust
- Thinks on her or his feet and have a high processing speed
- Is extremely organized
- Is strong on timely execution
- Is a horizontal thinker
- Takes a glass-half-full approach to today’s challenges
- Is a natural writer
- Can laugh at herself or himself from time to time and have thick skin
- Gives everything 10% more than it requires
- Has superior written and verbal communication skills and demonstrated ability to be flexible, efficient, and diplomatic with diverse constituent groups
- Has an optimistic approach to everyday work challenges
Compensation:
Salary commensurate with experience. Competitive benefits package offered. Some Things to Look Forward To • High performers at Neighborhood Trust are given substantial opportunity to grow and develop. • The team is passionate, smart, entrepreneurial and creative. • Our work matters. We aim to ensure low-income families become financially secure. • You’ll earn a competitive salary and benefits. • Financial inclusion is a young industry and financial services are ripe for innovation. • We are an organization in perennial transformation mode so you will be an architect of something creative and impactful.
How to Apply:
Send the following to hr@neighborhoodtrust.org with the subject line “Assistant to the CEO Application – [Your Name]” • A written description of why you want to join Neighborhood Trust’s team and what value you’ll add (think cover letter, but more direct and real) • Your résumé
Background:
Neighborhood Trust’s mission is to empower low-income individuals to become productive participants in the U.S. financial system and achieve their financial goals. Neighborhood Trust serves over 6,000 clients each year via its elite corps of Financial Advisors and is regarded as an industry leader in the financial empowerment field.
Today we are cultivating our model as a scalable social venture that incubates technology-led financial services innovations that benefit low-income households. We are growing quickly with strong support from leading foundations and strategic partnerships helping us achieve national scale. In 2015, our WageGoal product was a winner of JP Morgan Chase’s Financial Solutions Lab challenge. We are taking our best-in-class financial counseling service virtual, designing user-friendly applications that generate trust and a willingness to take actions that will improve users’ financial lives, and creating
streamlined back-end data handoffs to our existing technology platforms. Through our Trusted Advisor product, we are offering this service at employers, financial institutions and other partners nationwide as the core offering of a financial wellness program designed to improve the financial health of employees. The core programming language used for these tools is Java.
We’re also collaborating with our partners at FlexWage on WageGoal, a social venture that provides employees access to earned wages before payday, coupled with an intuitive cash management tool. This product is built using Ruby on Rails
Position Summary:
About you:
You are a socially conscious and open-minded engineer who believes in the power of technology to meaningfully improve the lives of underserved individuals. You have a proven ability to tackle complex engineering challenges and deliver elegant solutions, for products that resonate with low income households. You have a strong computer science background and full-stack programming experience, and are enthusiastic to put your technical architecture skills to work. You’ll collaborate closely with the product and design teams, ensuring we implement our solutions in the most effective way. You are a team player, comfortable and confident in an agile environment working across teams in a collaborative fashion.
What you’ll do:
- Work up and down our stack: our apps, our APIs, our servers, our algorithms, our data, our security
- Turn user stories and wireframes into functional features, from development through testing and release
- Integrate with partner APIs, push messaging capabilities and web services to manage the flow of data within and outside of our product
- Set up and manage development, staging and production environments on our cloud infrastructure
- Build and maintain automated test suites
- Manage back-end integrations with Salesforce in coordination with the Salesforce administration team
- Collaborate closely with our content experts on financial services/counseling for low income Americans, helping us to think about how technology can increase our reach and impact
Responsibilities:
To succeed, you’ll need
- Three years experience working as a full-stack engineer and two years as an architect
- The ability to learn new things quickly
- Collegial personality with a strong desire to contribute to the success of your team
- Proven success delivering solutions using Agile / Scrum methods
- Technology agnosticism. You are not evangelical about technologies or languages. You pragmatically pick the best tool for a given job
- Demonstrated fire for building products that make an impact
Requirements:
Skills you’ll bring:
- Experience with Ruby on Rails
- Experience with Java / Spring / Spring Boot or equivalent
- Experience with HTML 5
- Experience with React.js / Redux.js / ES6
- Experience with Webpack and the Node.js ecosystem
- Experience with SCSS/CSS
- Experience with Maven or equivalent build tools
- Ideally, experience with financial APIs such as Plaid, and Salesforce.com API integrations
- Understanding of cross browser compatibility, responsive design, and website performance
- Understanding of REST principles and APIs
- Bachelor's degree in CS or equivalent education/experience
Compensation:
Commensurate with experience. Competitive benefits package offered.
How to Apply:
To apply please send your resume and cover letter to hr@neighborhoodtrust.org. Include “Full Stack Engineer” in the subject line of the email.
Background:
Neighborhood Trust’s mission is to empower low-income individuals to become productive participants in the U.S. financial system and achieve their financial goals. Neighborhood Trust serves more than 6,000 clients each year via its highly trained corps of 20+ Financial Advisors and is regarded as an industry leader in the financial inclusion field. In 2013, the NYC Center for Economic Opportunity named Neighborhood Trust among the City’s 10 Most Innovative Nonprofits seeking to alleviate poverty. Today we are cultivating our model as a scalable social venture that encourages financial services innovation. We are growing quickly with strong support from leading foundations and with strategic partnerships that are helping us achieve national visibility. For more information visit: www.neighborhoodtrust.org.
Position Summary:
Program Analyst Neighborhood Trust Financial Partners (Neighborhood Trust) seeks a full-time Program Analyst to join our Programs Department team. Neighborhood Trust is a data-driven non-profit organization providing financial counseling services to low income individuals in New York City and across the nation. Our counselors carefully record their interactions with clients in our Salesforce and Efforts-To-Outcomes databases, and we frequently aggregate that data into reports in order to monitor our programs, report to partners and funders, and to analyze the efficacy of our initiatives and improve the services we offer. In addition to reporting, the Program Analyst will help manage data entry and assist with ad-hoc projects. The Program Analyst will report to the Associate Director, Data & Analytics. A desire to gain experience as a key member of a dynamic non-profit team will be key for a successful candidate in this position.
Responsibilities:
- Produce weekly and monthly reports that monitor our various counseling programs using our Salesforce and Efforts-To-Outcomes databases
- Assist with data management and reporting to funders and partners
- Manage data quality by spot-checking data entry and using audit reports to identify and resolve data issues
- Support NTFP in maintaining long-term client engagement (logistical support with follow-up efforts)
- Assist in projects that investigate our client engagement and retention efforts
Assist management and others with miscellaneous projects as directed by supervisor
Requirements:
Qualifications:
- Bachelor’s Degree
- Data manipulation experience (Excel or comparable)
- Experience using Salesforce or other CRM database a plus
- Excellent attention to detail, strong analytic skills and ability to work independently
- Proven ability to problem solve and to learn new systems, operations and processes
- Collaborative work style and team ethic
- Familiarity with social services and/or community based organizations
- Bilingual Spanish/English a plus, but not required
Compensation:
Competitive salary and benefits package offered.
How to Apply:
To apply please send resume, cover letter and salary requirements to hr@neighborhoodtrust.org and include “Program Analyst” in the subject line of the email.
Background:
Neighborhood Trust’s mission is to empower low-income individuals to become productive participants in the U.S. financial system and achieve their financial goals. Neighborhood Trust serves 7,000 clients each year via its elite corps of Financial Counselors and is an industry leader in the financial inclusion field. We are cultivating our model as a scalable social venture that incubates technology-led financial services innovations for low-wage workers. We are growing quickly with strong support from leading foundations and strategic partnerships helping us achieve national scale. In 2015, we were an inaugural winner of JP Morgan Chase’s Financial Solutions Lab challenge and the only non-profit organization awarded.
Position Summary:
Neighborhood Trust Financial Partners seeks a dynamic, collaborative, and creative Product Owner to lead our product team in the design and development of financial tools that will empower and improve the lives of low-income households. Neighborhood Trust has recently launched a small scrum team that is developing and iterating on applications with a goal of scaling Neighborhood Trust’s financial empowerment services in innovative and efficient ways, while proving impact and value to the customer. Ideal candidates will have experience in product ownership or agile methodology in the financial or social services industry.
Responsibilities:
- Collaborate closely with subject-matter experts (counselors, program managers, sales, etc.) and project teams to translate client, customer, business and technical needs and priorities into user stories
- Work with program managers and stakeholders in reviewing data, reports on user behavior, and user research to derive insights that can be used to create new product opportunities or features
- Own, build, groom, refine, maintain, and provide visibility of the team backlog with input from key stakeholders
- Lead the agile / scrum team through prioritization, testing, and release of new features
- Capture and define requirements and translate those requirements such that architects and engineers can successfully design and code in accordance with user needs
- Refine and adapt the product vision; create internal buy-in for the product vision
- Responsible for translating technical jargon to train internal teams and key stakeholders on product features with an emphasis on how the features translate to business benefits
Requirements:
- Bachelor’s Degree
- Two years of relevant experience in product design/management
- Experience in project management in an agile environment
- Strong knowledge of or experience with Salesforce CRM
- Understanding of how Web technology is implemented to be able to write detailed technical requirements, like API integration details
- Ability to translate client/business needs into specific product requirements
- A desire to work in an environment where priorities change as we learn
- Driven to understand complex problems and enthusiastic about developing and testing innovative solutions
- An excellent communicator and facilitator; comfortable working across departments and with organization directors and executives
- Excellent writing skills for multiple audiences: precision for technology staff and clarity for business users and counselors
- Knowledge of the financial capability field and efforts to help the financially underserved, including industry best practices for helping individuals improve their financial health
Compensation:
Commensurate with experience. Competitive benefits package offered.
How to Apply:
To apply send resume and cover letter to hr@neighborhoodtrust.org and include “Product Owner” in the subject line of the email.
