Industry Job Bank

  • Make an impact and join the opportunity finance field.

The track record of today’s opportunity finance industry is impressive. All financing directly benefits low-income and low-wealth people to increase access to homeownership opportunities, affordable rental housing, thriving small businesses, and critical services such as childcare, healthcare, and education.

Do you want to develop innovative strategies? Combine your business acumen with an unwavering dedication to making a difference in people’s lives? Change the rules of financing? Make your impact and join the opportunity finance field.

To submit a job listing, please use our online form. To edit or remove a posting please contact info@ofn.orgSubmissions will be reviewed and posted within 1 business day to ensure relevancy to the industry.

If you are looking for internships please visit our CDFI Industry Internship Bank.

1758 City Executive Greensboro, NC Sel-Help Credit Union
Greensboro, NC
Job Function: Business Development
Posted: October 25, 2017

Background:

Self-Help is a leading national community development financial institution (CDFI) headquartered in Durham, NC. Founded in 1980, Self-Help has provided over $7 billion in financing to 131,000 families, individuals and businesses underserved by traditional financial institutions. It helps drive economic development and strengthen communities by financing hundreds of homebuyers each year, as well as nonprofits, child care centers, community health facilities, public charter schools, and residential and commercial real estate projects. The Self-Help family of non-profit organizations includes North Carolina’s Self-Help Credit Union, Self-Help Federal Credit Union, Self-Help Ventures Fund and the Center for Responsible Lending, a national policy and advocacy organization addressing abusive lending practices. Through its credit union network, Self-Help serves over 129,000 people in North Carolina, California, Chicago and Florida and offers a full range of financial products and services. Learn more at www.self-help.org, www.self-helpfcu.org and www.responsiblelending.org.

Position Summary:

Self-Help is seeking a City Executive to join our team in Greensboro, NC.  The City Executive will manage the Greensboro branch toward strong economic performance including: achieving branch goals and budgets; community relations and new business development; staffing branch operations; supervising and developing member service representatives; ensuring effective and efficient member service, maintaining adherence to branch operating policies and procedures, and maintaining appropriate facilities and equipment.

This individual will also serve as the primary interface with other Self-Help departments (i.e. Marketing, Commercial Lending, etc.).

Responsibilities:

  • Analyze trends in both local/niche market and member profiles to identify potential sales, service opportunities and performance variability factors.
  • Participate in community relations and new business development activities to enhance Self-Help’s reputation and demand for products and services.
  • Supervise branch staff to deliver effective and efficient member service, and provide feedback as needed. Review and evaluate daily, weekly, monthly calendar to ensure that the branch is properly staffed and that everyone’s time is maximized to serve members.
  • Conduct timely hiring, employee development, performance management, and compensation reviews for branch tellers and member service representatives.
  • Create and maintain a cross-selling environment within the branch.
  • Maintain effective branch operations including, timely opening and closing, adequate staffing levels, and effective member service and ensure adherence to operational policies, procedures and controls to ensure the safety and security of employees, members and credit union assets.
  • Recommend action plans to improve operational policies, procedures and controls, and mitigate controllable losses in operations. 
  • Oversee the physical facilities and equipment of the branch office, establish appropriate safety practices for employees, and ensure security procedures are being followed.
  • Apply and evaluate policies and procedures for the branch. Ensure that the branch is in compliance with Self-Help’s processes and procedures, federal laws and regulations set forth by the National Credit Union Administration and other regulatory agencies.
  • Manage the lending function of the branch; conduct loan interviews; process, approve and/or close loans; ensure adherence to sound credit practices and administration policies.  
  • Implement plans and coordinate programs and activities to meet performance goals.
  • Fill-in for and support staff as needed and perform other projects and duties as needed.
  • Perform auditing, reconciling, and reporting to ensure adherence to quality controls, compliance and managing branch self-assessment process.
  • Participate in strategic planning to develop branch level production goals, budgets and operating plans to achieve them.

Requirements:

Minimum Qualifications:

  • Bachelor’s degree or equivalent combination of education and/or experience and 4 to 6 years of banking or retail experience, including 3 years of supervision. 
  • Extensive knowledge of bank products, policies, procedures, services, operations and audit/compliance.
  • Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Strong analytical and problem solving skills.
  • Proficient with Microsoft Word, Excel and PowerPoint
  • May be required to travel to cover other branches.
  • Flexibility in working hours, including evenings, weekends and holidays.

Desired Qualifications:

  • Prior branch management, sales or sales management experience in a financial institution, retail or service industry. 

Physical Requirements:

  • Frequently requires use of manual dexterity and repetitive motions, primarily with the wrists, hands, and/or fingers.  Must be able to occasionally lift and exert force of up to 10 pounds.
     

Compensation:

Competitive nonprofit salary, based on experience, plus a generous benefits package.

How to Apply:

To apply, send resume and cover letter, describing why you are a fit for this position, to hiringmanager@self-help.org. Please include the position title as the subject.  Application must be received by November 7, 2017 to ensure consideration.  Applications received after this date may or may not be considered, depending on the applicant pool.  The position will remain posted until filled.

Self-Help is committed to providing equal employment opportunities to all persons regardless of race, color, class, age, gender, religion, disability that can be accommodated, marital status, ancestry, nationality, family status or sexual orientation.

Analyst/Senior Analyst - Credit National Community Investment Fund
Chicago, IL
Job Function: Underwriting
Posted: October 19, 2017

Background:

National Community Investment Fund (NCIF) is a non-profit fund set up in 1996 to increase access to responsible financial products and services in underserved communities.  Total assets under management at NCIF are around $200 million, including $178 million of NMTC allocations outstanding.   It has recently received an additional $65 million in NMTC allocation awards. 

NCIF achieves its mission via three complementary business lines:

  1. Tier 1 and Tier 2 Capital Investing in Mission Oriented Banks: We support institutions with equity and deposit investments.  NCIF has invested in the private capital of 58 financial institutions since inception, and currently has investments in 18 banks, all of which are CDFI/MDI banks - making NCIF the largest investor in the mission-oriented banking industry.
  2. New Markets Tax Credits and Lending:  We channel funds into low-income communities using the New Markets Tax Credit (NMTC) program to finance small businesses and real estate development.  
  3. Research and Metrics:  NCIF pioneered the use of Social Performance Metrics (see www.bankimpact.org and www.BankImpactmaps.org) for measuring the impact and “telling the story” of mission-oriented banks, and publishes research on the industry and its impact.  Research forms a foundation and a competitive advantage for NCIF’s other lines of business.  NCIF runs an informal network of investee and other banks in the interest of strengthening the mission-oriented banking industry and supporting the flow of capital into low- and moderate-income communities. We enable peer-networking and help strengthen the sector via our Development Banking Conference. 

NCIF is in the process of raising a Credit Strategies Fund that will make loans to high impact projects nationally along with our network of banks.

Position Summary:

NCIF is looking for a Credit Analyst to join an entrepreneurial team, providing underwriting support and financial analysis to senior lenders on New Market Tax Credit transactions and direct loans. Knowledge of financial institution underwriting, including in loan participations, will be considered a plus.

Responsibilities:

Specific responsibilities will include:

Financial Analysis and Underwriting

  • Spreading financial statements and calculating/assessing financial ratios;
  • Preparing summaries of financial analyses and opinions on risk assessment , and drafting or contributing to written credit presentations; 
  • Analyzing NMTC deals from a financial and impact perspective, performing financial statement analysis, cash flow analysis, repayment analysis, collateral coverage, and analysis of risks and mitigants;
  • Assisting in impact and financial data gathering and due diligence at inception and on an ongoing basis, including economic and industry assessments, document collection, and background research on projects and borrowers; and,
  • Assisting in NMTC deal origination and closing, as appropriate. 

Other tasks that may be assigned on an as needed basis.

  1. Gathering, organizing, and analyzing data related to new investment opportunities for NCIF in new CDFIs, small business lending and possibly fintech companies; supporting identification of and outreach in connection with new investment and lending opportunities;
  2. Assisting in the planning and execution of conference, regional meetings and marketing and communications plans;
  3. Assisting in CDFI program applications, NMTC applications and reporting, CDE certification, and CDFI Fund reporting as needed; 
  4. Assisting in portfolio management to ensure that all new transactions comply  with NCIF systems, policies and reporting requirements; and
  5. Undertake additional duties and special projects as assigned by the CEO.

Requirements:

  1. Passion for community development and for improving lives in underserved communities;
  2. Undergraduate degree in Business, Economics, Finance or Accounting; graduate students may also apply; progress towards CFA designation would be considered a plus;
  3. At least 2-3 years of work experience in credit analysis in lending associated with commercial real estate, commercial lending, NMTC and/or community development banking;
  4. Detail-oriented with strong analytical skills; 
  5. Strong writing skills, with an ability to interpret financial information and weave it into a compelling story for various audiences; 
  6. Ability to work independently and cooperatively in a small entrepreneurial team in a high growth mode; and, \
  7. Resident in Chicago or willing to relocate.

Compensation:

Commensurate with experience.

How to Apply:

To apply, please send a resume, cover letter and writing sample to Lara Pawlak at lpawlak@ncif.org by November 17. Resumes without a cover letter and writing sample will not be considered.  

Help Desk Support Specialist Self-Help Federal Credit Union
Vallejo, CA
Job Function: Administrative/Operations/IT
Posted: October 19, 2017

Background:

About Self-Help Federal:

Self-Help Federal Credit Union was chartered in 2008 to build a network of branches that serve working families and underserved communities. With 18 branches in California, 9 branches in Illinois, 2 branches in Florida, and 1 branch in Wisconsin, approximately $950 million in assets, and serving more than 80,000 members, Self-Help Federal is one of the fastest-growing low-income designated credit unions in the country. It is part of the national Self-Help family of non-profit organizations whose collective mission is to create and protect ownership and economic opportunity for all. For 37 years, the Center for Community Self-Help and its affiliates have provided $7.6 billion in financing to help over 137,000 low-wealth borrowers buy homes, start and build businesses, and strengthen community resources. For more information, go to www.self-helpfcu.org and www.self-help.org

We are an equal opportunity employer:

Self-Help is committed to providing equal employment opportunities to all persons regardless of race, color, class, age, religion, disability that can be accommodated, marital status (including domestic partner status), ancestry, nationality, national origin, religion (and lack thereof), family status, sex (including pregnancy, childbirth, and related medical conditions), other medical condition and/or disability: physical or mental, AIDS/HIV status, genetic information, sexual identity, gender identification (including transgender status), sexual orientation, political activities or affiliations, and veteran status.

Position Summary:

Position Title: Help Desk Support Specialist 
Type: Full-time, Exempt
Location: Vallejo

Self-Help Federal Credit Union (SHFCU) is currently undergoing dynamic growth in its retail credit union operations in California and more recently in Illinois. Under the direction of the IT/IS managers, Help Desk Support Specialists work with all staff at SHFCU and our brand organizations. Specifically, s/he is responsible for providing technical assistance and support related to computer systems, hardware, and/or software. S/he will respond to queries, runs diagnostic programs, isolate problems, and determine and implement solutions.

Responsibilities:

  • Provide in-person or over the phone technical assistance and support for incoming queries and issues related to equipment, software, and hardware
  • Provide on-the-spot training to computer users when necessary
  • Oversee daily performance of computer systems throughout the SHFCU network
  • Respond timely to e-mail messages from those seeking help
  • Ask questions to determine nature of problem
  • Walk SHFCU staff through problem-solving process(es)
  • Install, modify, clean, and/or repair computer hardware and software as needed
  • Run diagnostic programs to resolve problems
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
  • Install/troubleshoot computer peripherals for users
  • Follow up with SHFCU staff to ensure issue(s) have been resolved
  • Log feedback from SHFCU staff about computer usage issues and help desk experience
  • Run reports to determine malfunctions that continue to occur
  • Perform other duties, responsibilities, and projects as assigned.

Requirements:

Strong commitment to our mission - creating economic opportunity for traditionally underserved communities.

Minimum four (4) years of hands-on IT/IS experience in a high-pace, large or multi-location organization 

  • Strong understanding of cultural competency
  • Preference for working in organizations that place priority on teamwork and collaboration
  • Strong communication skills - verbal, written, and analytical.
  • Problem Solving - Identifies and resolves problems timely. 
  • Acknowledges, greets and responds quickly to customer needs; responds to requests for service and assistance.
  • Remains professional when dealing with negative situations. Demonstrated ability to work with confidence and ease at all levels within the credit union
  • Strong computer skills, along with expert knowledge of Microsoft Office (Word, Excel, PowerPoint) and traditional office products (copiers, fax machines, ten-keys, etc.)
  • Strong aptitude for computer, data, and internet processing.
  • Ability to work under pressure, to meet deadlines, and to multi-task effectively 
  • Listens and seeks clarification; responds professionally and positively to questions. 
  • Contributes to building a positive team spirit. 
  • Uses training opportunities to improve technical and customer service ability
  • May need to travel up to 25% of the time within SHFCU and all brand organizations 
  • Intermediate working knowledge of IT security
  • Ability to meticulously document, organize, and follow processes, fixes, solutions, and alternatives

Desired Qualifications:

  • Bilingual - Spanish speaking
  • Bachelor's degree in computer science or related field. 
  • Intermediate understanding and a ready adaptability of FI software 
  • Two to three years' experience in IT/IS in a financial industry (credit union, bank, mortgage company, investment company, etc.)
  • Knowledge of operational procedures, electronic banking equipment and software
  • Expert working knowledge of IT security
  • Strong knowledge of financial institution data processing system.

Compensation:

Competitive salary, based on experience, plus a generous benefits package that includes health, dental, life insurance, flexible spending plan, retirement plan, paid parental leave, and domestic partners policy.

How to Apply:

Please apply to our Human Resources Department:

Interested individuals please send a resume and cover letter to cahiringmanager@self-help.org and reference this job, "Help Desk Specialist" in the subject line of your message.

The Self-Help Federal Credit Union is an Equal Opportunity Employer

Branch Manager Self-Help Federal Credit Union
Porterville, CA
Job Function: Administrative/Operations/IT
Posted: October 19, 2017

Background:

Self-Help Federal Credit Union (SHFCU), a nationally recognized non-profit community development financial institution, is seeking a hands-on leader to manage our fast-growing branch in Chico, CA and significantly expand our community outreach efforts in Butte County. This is a unique opportunity for an experienced manager to join a leader in community development finance to help expand its impact serving low-income and otherwise underserved communities. 

About Self-Help Federal:

Self-Help Federal Credit Union was chartered in 2008 to build a network of branches that serve working families and underserved communities. With 19 branches in California, 3 branches in Illinois, 2 branches in Florida, approximately $718 million in assets, and serving more than 80,000 members and clients, Self-Help Federal is one of the fastest-growing low-income designated credit unions in the country. It is part of the national Self-Help family of non-profit organizations whose collective mission is to create and protect ownership and economic opportunity for all. For 36 years, the Center for Community Self-Help and its affiliates have provided $7.2 billion in financing to help over 131,000 low-wealth borrowers buy homes, start and build businesses, and strengthen community resources. For more information, go to www.self-helpfcu.org and www.self-help.org. 

We are an equal opportunity employer: 

Self-Help is committed to providing equal employment opportunities to all persons regardless of race, color, class, age, religion, disability that can be accommodated, marital status (including domestic partner status), ancestry, nationality, national origin, religion (and lack thereof), family status, sex (including pregnancy, childbirth, and related medical conditions), other medical condition and/or disability: physical or mental, AIDS/HIV status, genetic information, sexual identity, gender identification (including transgender status), sexual orientation, political activities or affiliations, and veteran status. 

Position Summary:

Position Title: Branch Manager (Exempt)
Porterville, CA

Self-Help Federal Credit Union (SHFCU),a non-profit community development financial institution, is looking for a strong leader to help manage our Porterville branch.This is an opportunity for an experienced manager to join a national leader in community development finance, to help continue the expansion of its impact serving low-income and otherwise under served communities.

The Branch Manager will assume overall responsibility for driving SHFCU's successful service to residents of Porterville and surrounding areas.

Responsibilities:

  • Helping to establish priorities and goals for the branch
  • Serving as the primary"face" of SHFCU in the community,including appropriate involvement with community organizations
  • Leading branch outreach and business development efforts and assisting/coaching other branch staff to contribute effectively
  • Achieving branch goals,including member,deposit and lending growth and other goals as agreed
  • Effectively hiring and managing branch staff,with a focus on staff training and development
  • Ensuring adherence to operating policies and procedures and that branch operations deliver excellent member service
  • Learning all branch operations in order to effectively coach staff and fill in when necessary
  • Generally overseeing branch facilities and equipment
  • Fully understanding and embracing Self-Help's culture,building and reinforcing it throughout the Porterville operation
  • Perform other duties and projects as assigned

 

Requirements:

  • Strong commitment to our mission-creating economic opportunity for traditionally under served communities
  • Strong cultural competency and a preference for working in organizations that value diversity, team work and collaboration
  • Demonstrated capacity to successfully lead business activities,build relationships and manage staff
  • 5-7+ years of work experience, including 3-5+years of management/supervisory experience
  • Experience involving customer service, selling,business development and/or operations;banking or credit union experience preferred but not required
  • Prior community development or community service work strongly preferred
  • Strong communication skills-verbal and written
  • Good listening skills
  • Strong computer skills and aptitude, with knowledge of Microsoft Office (Word,Excel,PowerPoint) and banking, credit union or Point of Sale software preferred
  • Bilingual Spanish/English strongly preferred

 

Compensation:

Competitive salary, based on experience,plus a generous benefits package that includes health, dental, life insurance, flexible spending plan, retirement plan, paid parental leave, and domestic partners policy.

How to Apply:

Please apply to our Human Resources Department:

Interested individuals, please send a resume and cover letter to cahiringmanager@self-helpfcu.org with"Branch Manager, Porterville Branch" in the subject line of your message.

Self-Help Federal Credit Union is an Equal Opportunity Employer

Branch Manager Self-Help Federal Credit Union
Wilmington, CA
Job Function: Administrative/Operations/IT
Posted: October 19, 2017

Background:

Self-Help Federal Credit Union (SHFCU), a nationally recognized non-profit community development financial institution, is seeking a hands-on leader to manage our fast-growing branch in Chico, CA and significantly expand our community outreach efforts in Butte County. This is a unique opportunity for an experienced manager to join a leader in community development finance to help expand its impact serving low-income and otherwise underserved communities. 

About Self-Help Federal:

Self-Help Federal Credit Union was chartered in 2008 to build a network of branches that serve working families and underserved communities. With 19 branches in California, 3 branches in Illinois, 2 branches in Florida, approximately $718 million in assets, and serving more than 80,000 members and clients, Self-Help Federal is one of the fastest-growing low-income designated credit unions in the country. It is part of the national Self-Help family of non-profit organizations whose collective mission is to create and protect ownership and economic opportunity for all. For 36 years, the Center for Community Self-Help and its affiliates have provided $7.2 billion in financing to help over 131,000 low-wealth borrowers buy homes, start and build businesses, and strengthen community resources. For more information, go to www.self-helpfcu.org and www.self-help.org. 

We are an equal opportunity employer: 

Self-Help is committed to providing equal employment opportunities to all persons regardless of race, color, class, age, religion, disability that can be accommodated, marital status (including domestic partner status), ancestry, nationality, national origin, religion (and lack thereof), family status, sex (including pregnancy, childbirth, and related medical conditions), other medical condition and/or disability: physical or mental, AIDS/HIV status, genetic information, sexual identity, gender identification (including transgender status), sexual orientation, political activities or affiliations, and veteran status. 

Position Summary:

Position Title: Branch Manager 

Status: Exempt 

Location: Wilmington, California 

The Branch Manager of our Wilmington branch will be responsible for cascading our mission, values and organizational goals, managing the day-to-day operations of the branch, attaining branch performance goals and objectives, and ensuring excellent member service. Additionally, the Branch Manager will proactively conduct business development and deposit-raising initiatives that supports our impact in Wilmington and the Harbor Area communities we serve. 

Responsibilities:

  • Implementing strategic priorities and goals for the branch 
  • Serving as the primary "face" of SHFCU in the community, including appropriate involvement with community organizations 
  • Leading branch outreach and business development efforts and assisting/coaching other branch staff to contribute effectively 
  • Achieving branch goals, including member, deposit and lending growth and other goals as agreed 
  • Effectively hiring and managing branch staff, with a focus on staff training and development 
  • Fully understanding all branch operations, effectively coaching staff and filling in when necessary 
  • Ensuring adherence to operating policies and procedures and that branch operations deliver excellent operational metrics and member service 
  • Generally overseeing branch facilities and equipment 
  • Fully understanding and embracing Self-Help's culture, building and reinforcing it throughout Butte County
  • Perform other duties and projects as assigned 

Requirements:

  • Strong commitment to our mission - creating economic opportunity for traditionally underserved communities - and a desire to work actively in such communities 
  • Strong cultural competency and a preference for working in organizations that value diversity, teamwork and collaboration 
  • Demonstrated capacity to successfully lead business activities, build relationships and manage staff 
  • At least 5 years of relevant work experience, including 3+ years of management/supervisory responsibility 
  • Experience involving customer service, selling, business development and/or operations; banking or credit union experience strongly preferred but not required 
  • Established network of community partners and foundations is an added plus
  • Prior credit/lending experience strongly preferred 
  • Strong communication skills, verbal and written - including good listening skills 
  • Strong computer skills and aptitude, with knowledge of Microsoft Office (Word, Excel, and PowerPoint) and banking, credit union or Point of Sale software preferred 
  • Bilingual Spanish/English strongly preferred 

Compensation:

Competitive salary, based on experience, plus a generous benefits package that includes health, dental, life insurance, flexible spending plan, retirement plan, paid parental leave, and domestic partners policy. 

How to Apply:

Please apply to our Human Resources Department:

Interested individuals please send a resume and cover letter to cahiringmanager@self-helpfcu.org with "Branch Manager, Wilmington" in the subject line of your message.

The position will remain posted until filled.

Self-Help Federal Credit Union is an equal opportunity employer.

Branch Manager Self-Help Federal Credit Union
Chico, CA
Job Function: Administrative/Operations/IT
Posted: October 19, 2017

Background:

Self-Help Federal Credit Union (SHFCU), a nationally recognized non-profit community development financial institution, is seeking a hands-on leader to manage our fast-growing branch in Chico, CA and significantly expand our community outreach efforts in Butte County. This is a unique opportunity for an experienced manager to join a leader in community development finance to help expand its impact serving low-income and otherwise underserved communities. 

About Self-Help Federal:

Self-Help Federal Credit Union was chartered in 2008 to build a network of branches that serve working families and underserved communities. With 19 branches in California, 3 branches in Illinois, 2 branches in Florida, approximately $718 million in assets, and serving more than 80,000 members and clients, Self-Help Federal is one of the fastest-growing low-income designated credit unions in the country. It is part of the national Self-Help family of non-profit organizations whose collective mission is to create and protect ownership and economic opportunity for all. For 36 years, the Center for Community Self-Help and its affiliates have provided $7.2 billion in financing to help over 131,000 low-wealth borrowers buy homes, start and build businesses, and strengthen community resources. For more information, go to www.self-helpfcu.org and www.self-help.org. 

We are an equal opportunity employer: 

Self-Help is committed to providing equal employment opportunities to all persons regardless of race, color, class, age, religion, disability that can be accommodated, marital status (including domestic partner status), ancestry, nationality, national origin, religion (and lack thereof), family status, sex (including pregnancy, childbirth, and related medical conditions), other medical condition and/or disability: physical or mental, AIDS/HIV status, genetic information, sexual identity, gender identification (including transgender status), sexual orientation, political activities or affiliations, and veteran status. 

Position Summary:

Position Title: Branch Manager 

Status: Exempt 

Location: Chico, California 

The Branch Manager of our Chico branch will be responsible for cascading our mission, values and organizations goals, managing the day-to-day operations of the branch, attaining branch performance goals and objectives, and ensuring excellent member service. Additionally, they will proactively conduct business development and deposit-raising initiatives throughout Butte County. 

Responsibilities:

  • Implementing strategic priorities and goals for the branch 
  • Serving as the primary "face" of SHFCU in the community, including appropriate involvement with community organizations 
  • Leading branch outreach and business development efforts and assisting/coaching other branch staff to contribute effectively 
  • Achieving branch goals, including member, deposit and lending growth and other goals as agreed 
  • Effectively hiring and managing branch staff, with a focus on staff training and development 
  • Fully understanding all branch operations, effectively coaching staff and filling in when necessary 
  • Ensuring adherence to operating policies and procedures and that branch operations deliver excellent operational metrics and member service 
  • Generally overseeing branch facilities and equipment 
  • Fully understanding and embracing Self-Help's culture, building and reinforcing it throughout Butte County
  • Perform other duties and projects as assigned 

Requirements:

  • Strong commitment to our mission - creating economic opportunity for traditionally underserved communities - and a desire to work actively in such communities 
  • Strong cultural competency and a preference for working in organizations that value diversity, teamwork and collaboration
  • Demonstrated capacity to successfully lead business activities, build relationships and manage staff 
  • At least 5 years of relevant work experience, including 3+ years of management/supervisory responsibility 
  • Experience involving customer service, selling, business development and/or operations; banking or credit union experience strongly preferred but not required 
  • Established network of community partners and foundations is an added plus.
  • Prior credit/lending experience strongly preferred 
  • Strong communication skills, verbal and written - including good listening skills 
  • Strong computer skills and aptitude, with knowledge of Microsoft Office (Word, Excel, and PowerPoint) and banking, credit union or Point of Sale software preferred 
  • Bilingual Spanish/English strongly preferred 

Compensation:

Competitive salary, based on experience, plus a generous benefits package that includes health, dental, life insurance, flexible spending plan, retirement plan, paid parental leave, and domestic partners policy.

How to Apply:

Please apply to our Human Resources Department:

Interested individuals please send a resume and cover letter to cahiringmanager@self-helpfcu.org with "Branch Manager, Chico" in the subject line of your message. 

Self-Help Federal Credit Union is an Equal Opportunity Employer

 

 

Loan Servicing & Collections Representative Fahe
Berea, KY
Job Function: Lending/Loan Operations
Posted: October 17, 2017

Background:

Want to make a difference? Fahe is on a mission to eliminate persistent poverty in Appalachia. Our unique collaborative model connects a Network of local, regional, and national leaders, all working together to uplift our nation’s rural places. Since our inception in 1980, the Fahe Network has served more than 375,000 people, made over $609 million in direct investments, and achieved a total cumulative financial impact of over a billion dollars in Appalachia.

Position Summary:

This position is responsible for delinquent loan collection work such as inbound/outbound client calls, making payment agreements, reviewing loss mitigation packages, and assisting with pre-foreclosure maintenance. The position will also be responsible for providing administrative support to the Loan Servicing Department by answering customer service calls, electronic file scanning, assisting clients with payments/information requests, and other loan servicing projects as assigned.

Responsibilities:

  • Customer Service
  • Collections
  • Processing Mail
  • File Maintenance
  • Quality Control of Loan Files
  • Inspection and BPO Ordering/Monitoring
  • Loss Mitigation
  • Asset Management

Requirements:

Requirements for this position include:

  • Problem solving ability
  • Proficient in MS Office (Word, Excel, Outlook)
  • Basic rules of grammar and business writing
  • Great communications skills (in person, on phone and email)
  • Basic mathematic principals
  • Professional in appearance and demeanor

Preferred Education and Experience:

  • Associate’s Degree or beyond
  • 3+ years of experience in loan servicing, preferably collection work

Compensation:

TBD

How to Apply:

Fahe is an Equal Opportunity Employer seeking applicants who can bring diverse viewpoints, experience, talents, and culture to promote our organization’s mission of eliminating persistent poverty in Appalachia. We offer a diverse work environment with competitive salaries and excellent benefits. Visit www.fahe.org to learn more about Fahe.

Qualified candidates may submit a resume and cover letter to hr@fahe.org reference Loan Servicing position, or mail to Fahe/ATTN: Human Resources/LS; 319 Oak Street; Berea, KY 40403.

Data Analyst Fahe
Berea, KY
Job Function: Research and Analytics
Posted: October 17, 2017

Background:

Want to make a difference? Fahe is on a mission to eliminate persistent poverty in Appalachia. Our unique collaborative model connects a Network of local, regional, and national leaders, all working together to uplift our nation’s rural places. Since our inception in 1980, the Fahe Network has served more than 375,000 people, made over $609 million in direct investments, and achieved a total cumulative financial impact of over a billion dollars in Appalachia.

Position Summary:

The Data Analyst will be responsible for the management of data from all business lines. A well-qualified candidate would be experienced in data capture, control, maintenance, extraction, integrity, and documentation. This position will work with others throughout the organization to understand the data and understand the needs of each line of business. As projects and initiatives arise, the Data Analyst will be charged with ensuring that the proper data is captured and maintained in a centralized location. This position is responsible for monthly, quarterly, and annual reports to management, board of directors, funding entities, and to any other person/organization that we desire or are required to report. This person will provide reporting and data support to all software products and databases utilized by Fahe’s business lines.

Responsibilities:

  • Data Management
  • Database functions
  • Report building
  • Process Automation
  • Reporting to outside entities

Requirements:

Requirements for this position include: 

  • Problem solving ability
  • Proficient in MS Office (Word, Excel, Outlook)
  • Basic rules of grammar and business writing
  • Basic mathematic principals
  • Professional in appearance and demeanor
  • Proficiency in SQL
  • Preferred: Crystal Reports, SSMS, Tableau, J-Script

Preferred Education and Experience: 

  • Bachelor’s Degree
  • 1+ years of experience in related field

Compensation:

TBD

How to Apply:

Fahe is an Equal Opportunity Employer seeking applicants who can bring diverse viewpoints, experience, talents, and culture to promote our organization’s mission of eliminating persistent poverty in Appalachia. We offer a diverse work environment with competitive salaries and excellent benefits. Visit www.fahe.org to learn more about Fahe.

Qualified candidates may submit a resume and cover letter to hr@fahe.org or mail to Fahe/ATTN: Human Resources; 319 Oak Street; Berea, KY 40403.

Loan Services Representative Self-Help Federal Credit Union
Riverbank, CA
Job Function: Lending/Loan Operations
Posted: October 16, 2017

Background:

Self-Help Federal Credit Union (SHFCU) is currently undergoing dynamic growth in its retail credit union operations in California and more recently in Illinois. Self-Help Federal Credit Union is seeking a Loan Services Representative (LSR) to work with our branch operations team under the direction of the Branch Manager. Self-Help FCU is a $718 million CDFI dedicated to providing sustainable loans and responsible financial products for people of modest means. This is a hands-on role where your efforts have a meaningful impact to the growth goals of the organization.

We are seeking someone who has a passion for building stronger communities, a history of assisting loan applicants, is experienced with requesting and reviewing information required to secure a loan, is skilled at promoting loan products and services, has a working knowledge of Federal and State, as well as financial institution lending guidelines, is experienced with processing and completing all related documentation for consumer loans, and is a successful business developer. Strong interpersonal and communication skills and attention to detail are a must! 

About Self-Help Federal

Self-Help Federal Credit Union was chartered in 2008 to build a network of branches that serve working families and underserved communities. With 19 branches in California, 3 branches in Illinois, 2 branches in Florida, approximately $718 million in assets, and serving more than 80,000 members and clients, Self-Help Federal is one of the fastest-growing low-income designated credit unions in the country. It is part of the national Self-Help family of non-profit organizations whose collective mission is to create and protect ownership and economic opportunity for all. For 36 years, the Center for Community Self-Help and its affiliates have provided $7.2 billion in financing to help over 131,000 low-wealth borrowers buy homes, start and build businesses, and strengthen community resources. For more information, go to www.self-helpfcu.org and www.self-help.org.

Position Summary:

Position Title: Loan Services Representative
Riverbank, CA (Full-time, Regular)

We are seeking someone who has a passion for building stronger communities, a history of assisting loan applicants, is experienced with requesting and reviewing information required to secure a loan, is skilled at promoting loan products and services, has a working knowledge of Federal and State, as well as financial institution lending guidelines, is experienced with processing and completing all related documentation for consumer loans, and is a successful business developer. Strong interpersonal and communication skills and attention to detail are a must!

Responsibilities:

  • Reviews all incoming consumer loan applications at the branches and reviews all consumer loan packages from the Dealer Assisted Program and CUDL.
  • Ability to read credit reports (and interpret to members), evaluates loan applications and computes debt ratios. Recommends loan approval or denial. Requests additional information if required from members.
  • Actively cross-sells Credit Union products and services.
  • Ensures that processing operations are conducted in accordance with established Credit Union policies and procedures and are legally compliant. Ensures loan requests are properly documented.
  • Compiles and completes reports as assigned including Credit Union Direct Lending (CUDL) activity, and New Loan report. 
  • Counsels members whose loan requests were denied, explaining reasons and alternatives.
  • Supports Loan Officers and attends business development and outreach events as needed.
  • Supports Member Service Representatives as needed.

Requirements:

  • Strong commitment to our mission - creating economic opportunity for traditionally underserved communities.
  • Preference for working in organizations that place priority on teamwork and collaboration.
  • Sensitivity to issues of low-wealth borrowers and a desire to work in a racially and socially diverse organization (essential Self-help values)
  • High school diploma (or equivalent) and minimum one year member services representative experience or related experience. 
  • Previous lending experience or experience with full-service financial institution.
  • Thorough understanding of member services, products, and Credit Union operations, consumer lending services, policies, and procedures.
  • Understanding of related legal and regulatory standards, and required loan documentation.
  • Excellent communication, public relations, and a professional appearance and attitude.
  • Excellent typing skills, and an ability to operate basic office equipment (including pc computers, ten-key calculators, printers, and telephones).
  • Bilingual English/Spanish

Compensation:

Competitive salary, based on experience, plus a generous benefits package that includes health, dental, life insurance, flexible spending plan, retirement plan, paid parental leave, and domestic partners policy.

How to Apply:

Please apply to our Human Resources Department:

Interested individuals, please send a resume and cover letter to cahiringmanager@self-helpfcu.org and reference this job, "Loan Services Representative, Riverbank" in the subject line of your message.

Loan Officer CSH
Los Angeles, CA
Job Function: Finance
Posted: October 16, 2017

Background:

For over 25 years, CSH has been a game-changer for the most vulnerable people in our country: 

  • Helping communities create 200,000 homes for individuals and families who did not have one;
  • Bringing hope to thousands who thought they would live on the streets or reside in institutions forever;
  • Ensuring not only a stable home for each but access to the services that brought healthcare, recovery and training to their doorsteps;
  • Changing the trajectory of lives away from poverty and despair and toward independence and economic sufficiency.

 

Position Summary:

If you have a burning desire to make a difference for people and families others have given up on and often say cannot be helped, we have a place for you. No cynics allowed. Not only has CSH proven supportive housing works and does change the lives of individuals facing acute disabilities, complex medical and mental conditions, substance use disorders and economic barriers, we have done so while creating a family of nationally-recognized experts who stay committed to our organization and mission throughout their careers. CSH offers empowerment, development and growth to those we serve and our workforce. We attract talented professionals, offer competitive salaries with benefits, generous family leave and PTO, and fully embrace the philosophy that a sustainable work-life balance is desirable and achievable. With the aim of attracting good people who possess the confidence and drive to get the job done to build a better world, CSH is now accepting applications for a Loan Officer in our Western Region. Preference will be given to candidates in Los Angeles, but candidates from other locations in our Western Region will be considered. 

Responsibilities:

As a valued member of our team, the successful applicant will originate loans for quality supportive housing developments and provide assistance to government partners in shaping financing and development policies and programs to create stronger systems that support and expedite the production of supportive housing.
  • Provide technical assistance to nonprofit, for-profit and public organizations around the financing, creation and operation of supportive housing.
  • Originate loans based on thorough review and analysis, comprehensive due diligence and sound risk assessment.
  • Analyze project feasibility and the capacity of development teams and propose loan structures that meet borrower needs while advancing CSH’s strategic priorities and credit policies.
  • 'Prepare and present loan recommendations to credit committees.
  • Cultivate strong relationships with industry partners and developers including public and private agencies, funders, financial institutions and external partners.
  • Market CSH’s loan products and expertise resulting in a robust lending pipeline which you will help monitor and manage.
  • Partner with CSH Los Angeles and other Western Region staff to identify lending opportunities resulting from programmatic activities.
  • Contribute to the Region’s systems change efforts including commenting on local and state financing regulations and programs and facilitating conversations between the development and public financing community. 
  • Actively seek and garner feedback from developers on supportive housing development policies and financing programs and use this feedback to inform and improve lending products and policies that support innovation while meeting developer needs. 
  • Advance CSH’s strategic priorities through your Loan Officer role, including building the supportive housing industry by leading trainings and workshops, representing CSH at conferences and events and working closely with colleagues on special projects, innovative ideas and programs that advance the creation of supportive housing in Los Angeles and the Western Region. 

Requirements:

The qualities we are looking for include an adaptive, entrepreneurial problem solving approach. Candidates should be driven by strategic thinking executed with creativity and flexibility. It is important to welcome and pursue new ideas and visions for supportive housing and the role it plays in solving complex problems.

  • Bachelor degree required. Experience may substitute for education.
  • Minimum 5 years’ experience in low income or supportive housing development, underwriting or funding field.
  • Extensive knowledge of the Low Income Housing Tax Credit Program and familiarity with state and other federally funded affordable housing programs.
  • Familiarity with the entitlement process, zoning and planning and challenges for low- income or supportive housing developers.
  • Familiarity or interest in issues related to supportive housing including homelessness, low income housing development, finance, state and local housing finance policies, service needs, community development and planning, mental illness, AIDS, harm reduction or public housing.
  • Strong analytical, interpersonal, facilitation, communication and presentation skills.
  • Demonstrated skills using Microsoft Office Suites. Experience with loan servicing or CRM programs a plus.
  • Demonstrated success building quality teams, trusted relationships and setting and managing performance and mentoring and coaching development partners in the areas of real estate development and housing finance issues.

CSH staff are mission driven, we take initiative, pursue goals with minimal supervision and are adept at managing multiple assignments effectively.

Compensation:

Commensurate with Experience

How to Apply:

Interested in joining our team as a leader in the national supportive housing movement?

To Apply: Candidates should apply by clicking on the link below. All candidates should attach their Resume, Cover Letter and Salary Expectations as one Microsoft Word or PDF document.

https://csh.csod.com/ats/careersite/jobdetails.aspx?site=1&c=csh&id=50&source=3

CSH is proud that it always has been and always will be an Equal Opportunity Employer.

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